GH

GH

Director, Sales Operations

Palo Alto, CA · Director

Sponsorship not specified$185k-$255kDetected 12 days ago
Product ManagementProduct StrategySalesforceCRMSalesForecastingCompensationEHR/EMRPatient CareLeadershipCommunicationCollaboration

About the role

  • Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer.
  • Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer.
  • For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook.

Responsibilities

  • Build structured regional and territory-level business planning frameworks.
  • Territory Design
  • Design and optimize territories to maximize productivity and geographic efficiency.
  • Lead the incentive compensation team to shape incentive compensation design, quota setting, and territory planning in alignment with broader business goals.
  • Partner with Finance to ensure accurate commission processing and governance.
  • Develop data-driven call plans aligned with practice opportunity and usage.
  • Implement routing optimization strategies to improve field productivity and reduce drive-time inefficiencies.
  • Partner with Sales Leadership to reinforce execution accountability.
  • Build dashboards and performance metrics to track funnel conversion, PCP penetration, account expansion, and rep productivity.
  • Support launch planning through market opportunity analysis, KPI development, and early performance tracking for new product or territory expansions.

Requirements

  • 5+ years People Management experience.
  • Deep expertise in Salesforce and BI tools
  • Demonstrated ability to scale processes in high-growth or innovation-driven commercial organizations.
  • Employee may be required to lift routine office supplies and use office equipment.
  • Ability to sit for extended periods of time.
  • A background screening including criminal history is required for this role.
  • 12+ years in Sales Operations, Revenue Operations, or Commercial Operations, ideally in diagnostics, med-tech, or healthcare.
  • ​Experience supporting field teams in complex, multi-stakeholder healthcare environments (PCPs, health systems, IDNs, payers).
  • strong analytical and modeling skills.
  • Excellent communication skills and comfort engaging cross-functionally at all levels.
  • AI & Digital Fluency
  • Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.
  • Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
  • The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.Primary Location: Palo Alto, CAPrimary Location Base Pay Range: $185,400 - $254,950Other US Location(s) Base Pay Range: $185,400 - $254,950If the role is performed in Colorado, the pay range for this job is: $185,400 - $254,950
  • Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment
  • however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Compensation

  • $185,400 - $254,950Other
  • $185,400 - $254,950If the role is performed in
  • Partner with Shield Sales Leadership to develop annual and multi-year commercial operating plans.

Benefits

  • Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer.
  • The Director of Sales Operations for Guardant Health's Screening Business Unit will lead the operational backbone that enables our field teams to scale early cancer detection solutions.
  • The ideal candidate understands the complexity of healthcare sales and brings a data-driven, process-oriented mindset to support national screening adoption.
  • The Director will serve as a strategic partner to Shield™ Sales Leadership, Enterprise/IDN teams, Marketing, Market Access, and Finance to scale adoption across complex health systems and community-based primary care.

Equal opportunity

  • All your information will be kept confidential according to EEO guidelines.
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