BlastOne
Customer Service & Office Coordinator
Geismar, Louisiana · Staff+
Sponsorship not specifiedDetected 33 days ago
CRMSalesLogisticsOnboardingCustomer SupportCadenceCommunicationProblem Solving
About the role
- BlastOne is a business that is growing fast globally and looking for top talent to join our dynamic and fast paced family!
- What makes us great is phenomenal staff who fit our fantastic culture!
- What we do: BlastOne is a leading global supplier in the Industrial Corrosion Control Industry!
Responsibilities
- Maintain disciplined follow-up on all quotes, orders, and customer requests within a 24-hour window, using a structured cadence to drive closure and prevent lost opportunities.
- Provide consultative support by understanding customer project needs and recommending the right products and solutions.
- Support, at both local and national level(s), internal sales teams by maintaining accurate opportunity records, reinforcing promotions, and ensuring visibility into active deals and customer activity.
- Maintain accurate customer and opportunity data within CRM systems to ensure visibility into projects, pipeline activity, and ongoing customer engagement.
- Maintain a clean, organized, and fully stocked office environment to support daily operations and customer-facing readiness.
- Step into operational gaps across the branch as needed (including basic warehouse or coordination support), demonstrating flexibility and a team-first mindset in a small, fast-moving facility.
Requirements
- Required Skills/Qualifications
- Coordinate vendor and customer onboarding by gathering and routing required documentation to internal finance teams for setup.
Nice to have
- Preferred Skills/Qualifications
Skills
- Strong communication skills and a customer-first mindset
Compensation
- Incredible opportunities to grow within the company and the industry, both your responsibilities and compensation
Benefits
- Own in-bound customer communication by answering all calls and requests with urgency and professionalism, ensuring full coverage and strong customer experience.
Company info
- BlastOne is a leading global supplier in the Industrial Corrosion Control Industry!
- Hiring fantastic people is our key to growth.
- We hire top talent who shares our values!
- This is a high-impact, hybrid role combining sales support, customer operations, and office administration.
- You will be the front line of customer interaction, responsible for turning inbound demand into revenue, managing orders from quote to delivery, and ensuring a seamless customer experience.
- This role is built for someone who thrives in a fast-paced environment, takes ownership, and can balance multiple priorities while driving results.
- This position plays a critical role in driving revenue and keeping operations running smoothly.
- By owning order execution, customer communication, and follow-through, you directly impact customer satisfaction and enable the sales team to focus on growth
- Execute fast, accurate order processing from start to finish, including order entry, updates, tracking coordination, and issue resolution.
- Generate and deliver quotes for abrasive products and related solutions, clearly communicating pricing, availability, and lead times to customers.
- Serve as the central coordination point between customers, sales, logistics, and operations to ensure smooth execution and communication across all orders.
- Coordinate order fulfillment by identifying product availability, selecting the most effective delivery path, and arranging transportation through internal teams and logistics partners.
Apply directly at BlastOne →Create a free account for alerts like thisView BlastOne immigration profile
This listing is sourced directly from BlastOne's careers page and normalized into a canonical job model.