Heritage Pool Supply Group

Counter Sales

Round Rock, Texas · Contract

Sponsorship not specifiedDetected 9 days ago

SalesLogisticsInventory ManagementCustomer SupportCommunicationCollaborationProblem SolvingAdaptability

About the role

Position Purpose: The Counter Sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions.
Direct Manager / Direct Reports: Reports directly to the Branch Manager.
This role does not include any direct reports.

Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment.
Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.
Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
Maintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards.
Maintain clear and effective communication with management and colleagues, executing duties with a focus on organizational goals and customer satisfaction, in alignment with company policies and objectives.

experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
Proficiency in basic computer operations and internet navigation.
Experience or familiarity with point-of-sale systems and order entry procedures.
Ability to work in varied conditions, including warehouses and outdoor environments.
Willingness and ability to work overtime as needed during the peak season.

Bilingual proficiency in English and Spanish.
Previous experience with irrigation or landscaping products.
Forklift operation experience.
Advanced skills in utilizing retail point-of-sale systems and common software applications, aiding in efficient order processing and accurate data entry.
Current forklift certification and other relevant qualifications that enhance operational efficiency and safety in warehouse and shipping environments.
A high school diploma or equivalent is required for the Counter Sales position.
An Associate Degree in Business Administration or a related field considered advantageous.
Minimum Years of Work Experience:

Strong collaboration and clear communication with staff, management, and customers are essential to meeting the Company's service standards.

Heritage Pool Supply - Round Rock
106 E Old Settler Blvd Ste 110 Bldg D Round Rock, TX 78664
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact
855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening.

eived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical o

This listing is sourced directly from Heritage Pool Supply Group's careers page and normalized into a canonical job model.