Aerospike
Head of IT
Mountain View, CA
Sponsorship not specified$250k-$280kDetected 6 days ago
Machine LearningLogisticsVendor ManagementProcurementOnboardingCadenceLeadershipCollaboration
About the role
- Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.
- To foster strong team alignment and productivity, Bay Area-based team members are expected to work from the office 3 times per week-typically Tuesday through Thursday.
- If you're ready to shape the future of data, join us.
Responsibilities
- Own core IT systems administration, including directory services, email and collaboration tools, and SaaS application management
- Manage the IT vendor portfolio, including license optimization and tool evaluation. Maintain an accurate inventory of company hardware and software licenses
- Own IT helpdesk operations, including ticket queue management, response time targets, and escalation paths
- Own employee onboarding and offboarding logistics, including hardware provisioning, account setup, and access deprovisioning, in partnership with People Ops
- Own endpoint hardware lifecycle management, including procurement, deployment, and refresh cycles
- Manage a team of 2-3 IT professionals, with a hiring plan tied to company growth
- Set IT support standards and service level targets
- Own IT governance practices for company systems, including access review cadence and system audit readiness
- Manage the IT vendor portfolio, including license optimization and tool evaluation.
- Maintain an accurate inventory of company hardware and software licenses
Requirements
- 8-12 years in IT roles, including 3-5 years managing a team
- Experience owning IT architecture decisions for business-critical systems
- Direct experience running a helpdesk function at a company of comparable size, including ticketing systems and SLA management
- Experience managing vendor relationships and mitigating sprawl in growing organizations
Skills
- Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI.
- Systems, Architecture, and Vendor Management
- Own IT architecture decisions for company-wide systems
Compensation
- [$250,000 - $280,000] (actual compensation will be determined based on experience, location, and other factors permitted by law)
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This listing is sourced directly from Aerospike's careers page and normalized into a canonical job model.