Aerospike

Aerospike

Head of IT

Mountain View, CA

Sponsorship not specified$250k-$280kDetected 6 days ago
Machine LearningLogisticsVendor ManagementProcurementOnboardingCadenceLeadershipCollaboration

About the role

  • Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.
  • To foster strong team alignment and productivity, Bay Area-based team members are expected to work from the office 3 times per week-typically Tuesday through Thursday.
  • If you're ready to shape the future of data, join us.

Responsibilities

  • Own core IT systems administration, including directory services, email and collaboration tools, and SaaS application management
  • Manage the IT vendor portfolio, including license optimization and tool evaluation. Maintain an accurate inventory of company hardware and software licenses
  • Own IT helpdesk operations, including ticket queue management, response time targets, and escalation paths
  • Own employee onboarding and offboarding logistics, including hardware provisioning, account setup, and access deprovisioning, in partnership with People Ops
  • Own endpoint hardware lifecycle management, including procurement, deployment, and refresh cycles
  • Manage a team of 2-3 IT professionals, with a hiring plan tied to company growth
  • Set IT support standards and service level targets
  • Own IT governance practices for company systems, including access review cadence and system audit readiness
  • Manage the IT vendor portfolio, including license optimization and tool evaluation.
  • Maintain an accurate inventory of company hardware and software licenses

Requirements

  • 8-12 years in IT roles, including 3-5 years managing a team
  • Experience owning IT architecture decisions for business-critical systems
  • Direct experience running a helpdesk function at a company of comparable size, including ticketing systems and SLA management
  • Experience managing vendor relationships and mitigating sprawl in growing organizations

Skills

  • Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI.
  • Systems, Architecture, and Vendor Management
  • Own IT architecture decisions for company-wide systems

Compensation

  • [$250,000 - $280,000] (actual compensation will be determined based on experience, location, and other factors permitted by law)

This listing is sourced directly from Aerospike's careers page and normalized into a canonical job model.