Dexcom
Staff Sales Operations Analyst
Remote - United States, USA · Staff+
Sponsorship not specified$117k-$194kDetected 15 days ago
Project ManagementCRMSalesProcess ImprovementRecruitingCommunication
About the role
- The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM).
- Dexcom began as a small company with a big dream: To forever change how diabetes is managed.
- That means personalized, actionable insights aimed at solving important health challenges.
Responsibilities
- Lead workshops, listening sessions, and user feedback forums to identify opportunities for process improvement, increased efficiency, and better user experience.
- Support and enhance key Veeva CRM capabilities, including CLM, Approved Email, Speaker Programs, Sampling, and related modules, to improve field execution and customer engagement.
- Demonstrated ability to run reports, analyze outputs, and use insights to support business decisions, monitor performance, and improve operational effectiveness.
- Drive timely execution of CRM initiatives and projects from discovery and design through implementation, testing, deployment, and post-launch support.
- Develop and maintain training materials, onboarding resources, job aids, and end-user support documentation to drive adoption and effective system usage across field teams.
- Provide Veeva Vault CRM support for both US and international markets, partnering with regional and global stakeholders to support local environments, align on business requirements, and ensure consistent, high-quality execution across geographies.
- Partner closely with cross-functional stakeholders including IT, Sales, Marketing, Compliance, Payor Services, Data Sciences, and global partners to gather requirements, prioritize enhancements, and deliver scalable CRM solutions.
- Co-lead CRM governance processes to ensure alignment between business objectives, compliance requirements, and technical execution.
- Hands-on experience supporting and enhancing CRM platforms, preferably Veeva CRM, including configuration, user support, process optimization, and cross-functional solution delivery.
- Demonstrated ability to collaborate and influence multiple cross-functional stakeholders, including business, technical, compliance, and global partners, to drive aligned and scalable outcomes.
Requirements
- Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.
- At this level a graduate degree may be desirable with 4 years of related experience.
- you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
- Travel Required:
Compensation
- $116,600.00 - $194,400.00
Benefits
- A full and comprehensive benefits program.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- Experience and Education Requirements:
- Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
Company info
- To forever change how diabetes is managed.
- To unlock information and insights that drive better health outcomes.
- Here we are 25 years later, having pioneered an industry.
- And we're just getting started.
- We are broadening our vision beyond diabetes to empower people to take control of health.
- Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM).
- The Staff Sales Operations Analyst role operates under the umbrella of the Global Sales Operations, supporting Dexcom's field sales.
- The primary responsibility of the role is enabling the business to achieve efficiency and optimization with regards to Dexcom's Commercial Platforms
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- Growth opportunities on a global scale.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
This listing is sourced directly from Dexcom's careers page and normalized into a canonical job model.