WithCoverage
People Operations Lead
New York City · Full-time
Sponsorship not specified$100k-$125kDetected 6 days ago
Agentic AIProject ManagementLogisticsProcurementHRISOnboardingLeadershipCommunicationCollaborationOrganizational Skills
About the role
- Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors.
- Instead of a fragmented, manual brokerage stack, we have built a new category: elite risk advisors operating on top of proprietary technology.
- Our in-house Agency Management System gives our team and AI agents full visibility into policies, exposures, claims, billing, and commissions.
Responsibilities
- WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy.
- We partner with hundreds of high-growth, category-defining companies, including GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee.
- They operate in complex risk environments and need a partner that can move at their speed.
- We have raised over $43M from leading investors including Sequoia, 8VC, Khosla Ventures and Crystal Venture Partners.
- Our ambition is not to build a better brokerage.
- Own and evolve the onboarding experience end-to-end, from offer acceptance through the first 90 days -- prioritizing personalization, clarity, and scalability so every new hire feels set up for success
- Drive execution of performance review cycles; manage engagement survey delivery and communications; interpret results and surface insights to leadership
- Build and manage workflows for tracking all people changes throughout the year -- promotions, role changes, terminations, and off boarding -- ensuring systems and records are always accurate
- Own our birthday, work anniversary, and milestone recognition program
- Manage employee guides and wiki; build communication plans for People programs so the team is always informed and supported
Requirements
- You are energized by ambiguity, not slowed by it
- You are an owner.
- You have high emotional intelligence -- self-aware, empathetic, and effective in cross-functional collaboration
- You are ambitious and curious.
- You are collaborative, organized, thoughtful, and kind
Compensation
- For candidates based in the United States, the expected pay range for this position at the start of employment is $100,000 – $125,000/year.
Benefits
- Competitive compensation that includes equity
- Comprehensive benefit plans for medical, dental, vision, life, and disability
- Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
- Time Off: Flexible time off, sick leave, family and medical leave, major national holidays
- Lead management of our benefits programs, including open enrollment coordination, vendor relationships, employee education, and day-to-day issue resolution
- That means competitive comp, meaningful equity, and excellent benefits.
Company info
- WithCoverage was founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound).
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This listing is sourced directly from WithCoverage's careers page and normalized into a canonical job model.