Forward
Customer Success Engineer (Federal) TS/SCI
Maryland
No sponsorshipDetected 11 days ago
TypeScriptPythonBashGraphQLCybersecuritySalesCustomer SuccessCiscoLoad BalancingNetwork EngineeringLeadershipCommunicationProblem Solving
About the role
- Forward is transforming how the world's most complex networks are managed and secured.
Responsibilities
- Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
Requirements
- TS/SCI with a CI Clearance Required
- 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies
- Strong understanding of Networking and Security fundamentals
- Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
- Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems
- Experience in working for a startup company
- Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)
Compensation
- For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $220,000/yr to $245,000/yr.
Benefits
- B.S. Computer Science or equivalent educational experience
- The offered compensation may also include stock.
Company info
- Walking customers through the various stages of adoption with Forwards Platform
Apply directly at Forward →Create a free account for alerts like thisView Forward immigration profile
This listing is sourced directly from Forward's careers page and normalized into a canonical job model.