Juniper Square
Senior Program Manager, Lead-to-Cash
Americas (USA or Canada) · Senior · Full-time
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About the role
- how demand is captured and routed, how opportunities are created and forecast, how deals are priced, quoted, and contracted, and how they flow into onboarding, billing, collections, and revenue recognition.
- The program spans a stack that includes Marketo, Salesforce, and Gong for go-to-market, a new CPQ platform, Ironclad for contracting, Zone Billing and NetSuite for billing and revenue, and Workato as the integration layer.
Responsibilities
- Own the end-to-end Lead-to-Cash roadmap, from demand capture through recognized revenue, with a named owner for every stage
- Build and maintain the cross-functional dependency map across Marketing, Sales, Deal Desk, Legal, Finance, Fund Administration operations, and CX
- Drive consistent opportunity creation and forecasting in Salesforce and Gong across new-logo and expansion motions
- Lead the CPQ selection to a decision, evaluated against our real pricing scenarios (asset-based fees, multi-entity, multi-currency, event-triggered service starts)
- Drive the automated hand-off from signed contract to booking, Fund Administration onboarding, and billing setup, orchestrated through Workato
- Fertility and growing family support
Requirements
- Hands-on program experience with Salesforce and NetSuite, or comparable CRM and ERP platforms
- Experience with both new-business and expansion motions, including account ownership and rules of engagement between teams
- A track record of aligning Sales, Marketing, Finance, Legal, and Operations leaders with competing priorities, and getting decisions made and kept
- Clear, direct writing: you can produce a decision memo an executive can act on
- Comfort operating without a strict playbook, since this program is being defined as it's built
- 8+ years of program or project management experience, including at least 4 years leading lead-to-cash, quote-to-cash, or order-to-cash transformation programs at a B2B software or services company
- Led at least one CPQ or billing system selection and implementation end to end, from requirements through go-live and hypercare
- Delivered in a multi-entity, multi-currency environment with pricing that is not seat-based (usage, consumption, asset-based, or transaction-based)
Nice to have
- Experience in financial services, fund administration, private markets, or another services business with complex fee structures
- Familiarity with Marketo, Gong, Ironclad, Zone Billing, or Workato
- PMP, PgMP, or a comparable certification
- Allowance to customize your work and technology setup at home
Compensation
- Compensation for this position includes a base salary, equity, and a variety of benefits.
- The U.S. base salary range for this role is $185,000 - $235,000.
- Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
- Annual professional development stipend
Benefits
- Health, dental, and vision care for you and your family
- Life insurance
- Mental wellness coverage
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- Retirement savings plans
- Annual professional development stipend
Company info
- Our mission at Juniper Square is to unlock their full potential.
- Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates.
- We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets.
- Partner with Marketing and Sales leadership on lead capture, scoring, and routing from Marketo into Salesforce, including routing existing customers to their account owners
This listing is sourced directly from Juniper Square's careers page and normalized into a canonical job model.