Wk

Wk

Agile Product Owner III

USA - Waltham, MA · Mid

Sponsorship not specified$103k-$179kDetected 15 days ago
Product ManagementAgileCRMERPLeadershipCommunicationCollaboration

About the role

  • Wolters Kluwer Health is seeking an eCommerce Product Owner with strong technical expertise to assist in transformation and consolidation of eCommerce engines across multiple businesses.
  • We value authenticity and want to ensure we're getting to know you-not a digital assistant.
  • Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.

Responsibilities

  • Own and prioritize enhancements to the online ordering experience, including product discovery, cart, checkout, and payment workflows, to improve usability and conversion.
  • Partners with business and technical teams to support product catalog, pricing, promotions, tax, shipping, and integration requirements across eCommerce and downstream systems.
  • Use analytics, customer feedback, and operational insights to identify friction points, measure performance, and drive continuous improvement in the digital commerce journey.
  • Guide the scrum team to successfully deliver on time and on budget.
  • Create epics and user stories with clearly defined acceptance criteria.
  • Work directly with developers to provide guidance and answer questions on requirements and design to ensure the product features satisfy the customer's needs.
  • Optimize backlog execution to deliver maximum value to the organization balancing technical constraints and backlog priorities.
  • Manage Third Party Vendors that act as extended members of the scrum team.
  • Provide support for eCommerce-related business processes and systems, including stakeholder guidance, user enablement, and training when needed.

Requirements

  • 3+ years of experience as a lead Product Owner in an Agile environment with a focus on large-scale strategic transformations
  • 3+ years of experience with eCommerce platforms, digital ordering workflows, or online customer experience solutions in an administrator, analyst, or product ownership capacity
  • Ability to concisely and clearly articulate complex problems, potential solutions, and other complex information to diverse audiences - through written and verbal communications.
  • Conflict management skills include the ability to work with and resolve conflicting needs and requirements.
  • Ability to analyze data, properly articulate and take proactive action on risks and dependencies.
  • Ability to learn new concepts/hardware/technologies quickly.
  • Experience with agile methodologies.
  • Experience in change management and organizational development.
  • Knowledge of CRM and ERP systems, integrations, and data migrations.
  • Knowledge of eCommerce platforms, order management systems, payment processing, and digital merchandising tools.
  • Education
  • Experience
  • Demonstrated ability to manage multiple items simultaneously, with a track record of successful project delivery.
  • Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure and with teams that are not direct reports.
  • Self-motivated, able to stay on track, pursue solutions without supervision, and willing to do what it takes to get the job done.
  • Preferred Skills

Nice to have

  • Bachelor's degree in a related field
  • advanced degree preferred.

Compensation

  • $102,600.00 - $179,250.00 USD
  • Compensation range listed is based on primary location of the position.
  • Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.

Benefits

  • Full details of our benefits are available upon request.
  • Create and manage a product backlog with cross-functional teams to support the BT strategic vision and the evolution of eCommerce capabilities.
  • This role is eligible for Bonus.

Company info

  • We are a forward-thinking organization committed to driving business transformation and innovation. Our team is dedicated to improving business results through strategic initiatives that drive process changes, organizational improvements, and enhancements to our data and technology.
  • Our Interview Practices
  • To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
  • Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
  • We are a forward-thinking organization committed to driving business transformation and innovation.
  • Our team is dedicated to improving business results through strategic initiatives that drive process changes, organizational improvements, and enhancements to our data and technology.
  • To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.
  • Our interview process is designed to assess your individual skills, experiences, and communication style.
  • To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
  • Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
  • Compensation:
  • $102,600.00 - $179,250.00 USD
  • Compensation range listed is based on primary location of the position.
  • Your recruiter can share more information about the specific offer for the job location during the hiring process.
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