Charter Communications

Junior Business Architect

Victoria, British Columbia, Canada · Junior · Full-time

Sponsorship not specifiedDetected 5 days ago

Business DevelopmentProcess ImprovementResearchLeadershipCommunicationCritical Thinking

About the role

As a part of Charter Business Architecture Practice team, the Junior Business Architect is an entry-level role responsible for BA projects delivery according to the Charter's methodologies in place.
This includes participating in the client-facing engagements, creating essential deliverables such as business capability models, personas, journey maps and value streams.

Develop key business architecture artifacts such as stakeholder maps, personas, journey maps, and process models
Support and document stakeholder workshops and interviews
Maintain accurate project documentation, customer data, and the BA repository
Build and enhance business capability models aligned with maturity frameworks and long‑term roadmaps
Create thought leadership content including case studies, blogs, and whitepapers while managing priorities effectively
Collaborate with delivery teams and architects, support capability development discussions, and participate in training and practice initiatives
Design Thinking Certificate is an asset

1-3 years of proven experience in business architecture roles or previous experience in consulting, business analysis, process improvement, or IT-related roles
Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
Overtime may be required
Minimal travel may be required, 5-10%, within Canada
Must have valid driver's license

Strong situational analysis and critical thinking skills
Experience supporting client interviews and engagement sessions, translating insights into actionable outcomes
Ability to actively listen, ask clarifying questions, and distill complex information
Experience assisting with workshop facilitation, including preparation and documentation of outcomes
Effective collaborator across all levels of an organization
Strong written, verbal, and visual communication skills tailored to different audiences
Commitment to continuous learning through ongoing professional development
Broad enterprise perspective across strategy, processes, capabilities, technology, and governance
Experience modelling business processes using various tools and techniques
Familiarity with industry frameworks (e.g., BABOK, DMBOK, ITIL, PMBOK, ADKAR, LEAN) and awareness of industry trends and best practices

Founded in 1997, Victoria headquartered Charter has grown into one of Canada's foremost fastest growing Information Technology providers in the country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and applications.

This listing is sourced directly from Charter Communications's careers page and normalized into a canonical job model.