My Chaptercom

My Chaptercom

Studio Sales Manager

Fargo, North Dakota · Full-time

Sponsorship not specifiedDetected 19 days ago
CRMSalesLeadershipCommunicationMentoring

About the role

  • Th is position is responsible for driving studio revenue performance and leading a high-performing sales team.
  • This is a hands-on leadership role that includes direct involvement of the guest journey playing a pivotal role in guest consultations by performing scans and needs assessments and earning a "yes" from the guest during a visit.
  • The Studio Sales Manager is accountable for the sales performance of the Guest Service Sales Specialists, ensuring alignment between sales execution resulting in package sales, membership conversion, and fin ancing applications.

Responsibilities

  • This role operates in close partnership with the Studio Director, who lead s overall budget achievement and holds ul timate responsibility for Studio performance.
  • Support Studio Director with outreach efforts to lapsed guests, promotional opportunities, outstanding membership credits, etc.
  • Work in partnership with the Studio Director to i dentify underperforming metrics and develop strategies that drive top-line sales growth
  • Coordinate sales and product training efforts to support improved team performance
  • Create internal contests to drive team results
  • Manage Alle to mine for guest recall or promotional opportunities that drive topline sales
  • Manage the Wendy column to ensur e it is always readily available.
  • Drive RSVP's and attendance
  • Collaborate with Studio Director and Operations Manager to create experience stations, effective sales verbiage, B&A's, etc.
  • Support exceptional guest experience by coaching and developing Guest Care Coordinator s to proper CARES execution, initiating studio tours, allowing new guests to feel welcomed and comfortable in the studio

Requirements

  • Proven success driving revenue growth and leading high-performing teams

Nice to have

  • Experience with CRM systems, scheduling, and operational management preferred

Compensation

  • $55K+ depending on experience - plus eligibility for monthly incentive pay

Benefits

  • Own guest service introduction to financing, pre-appointment financing links, appropriate verbiage, and effective explanation of benefits and financial breakdown

Company info

  • Our Fargo studio is growing, and we are adding a Studio Sales Manager to help support our guest experience team.

This listing is sourced directly from My Chaptercom's careers page and normalized into a canonical job model.