Manulife and John Hancock

Workfront Product Owner

Toronto, Ontario

Sponsorship not specifiedDetected 6 days ago

Product ManagementProduct StrategyProject ManagementAgileStakeholder ManagementCRMLeadershipCommunicationCollaboration

About the role

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.
It is our priority to remove barriers to provide equal access to employment.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Own the full Adobe Workfront platform lifecycle-from administration and configuration to optimization and enterprise scaling.
Define and maintain a multi-year Workfront product roadmap aligned with digital marketing and operational transformation objectives.
Establish and lead a Workfront Centre of Excellence (CoE) and governance model for platform enhancements and adoption.
Own and prioritize the platform backlog based on business value, technical feasibility and organizational priorities.
Manage user hierarchy, permissions, security standards and platform governance.
Design, build and maintain Workfront Fusion automations and integrations across enterprise platforms.
Configure and maintain custom forms, templates, workflows, approval processes, request queues, portfolios, programs and dashboards.
Lead release management, testing, deployment and platform enhancement activities.
Partner with enterprise architecture and technology teams to establish integration, security and data standards.
Leverage Workfront Planning, Scenario Planner and Blueprints to support enterprise planning and onboarding.

Deep hands-on expertise administering and configuring Adobe Workfront.
Expert knowledge of custom forms, templates, workflows, reporting, dashboards, permissions and resource management.
Strong Workfront Fusion experience including integrations, API connectivity, automation and error handling.
Experience integrating Workfront with Adobe Experience Cloud, CRM, DAM, marketing automation and enterprise systems.
Knowledge of Agile delivery methodologies and product management practices.
Experience with Adobe Experience Manager (AEM), Adobe Experience Cloud and Adobe Experience Platform is preferred.
Demonstrated success serving as a Product Owner, Platform Owner or Technology Product Manager.
Ability to define and execute multi-year product roadmaps in complex organizations.
Experience establishing Centres of Excellence and governance frameworks.
Strong stakeholder management, communication, and change leadership capabilities.
Experience driving enterprise technology adoption and business process transformation.
Experience supporting digital marketing, marketing operations, customer experience or enterprise workflow management functions.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, r

Develop executive dashboards and reporting that provide visibility into project health, utilization and portfolio performance.

As part of our global team, we'll support you in shaping the future you want to see.
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

r practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related co

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