Influur

Influur

Customer Success Manager

Miami, FL

Sponsorship not specifiedDetected 13 days ago
Influencer MarketingAccount ManagementCustomer SuccessCommunication

About the role

  • An AI purpose built for influencer marketing.
  • An autonomous agent that goes from "I need this campaign to break" to "50 influencers live next week" with minimal human intervention.
  • Why this matters: We have 3 years of proprietary data on what makes influencer content go viral.

Responsibilities

  • A seat at the table as we redefine how the most iconic record labels, artists, and brands go viral, with our tech, support, and strategic guidance.
  • Access to elite tools, AI copilots, and a team that builds daily at top speed.

Requirements

  • 2+ years managing influencer or creator campaigns end to end, in customer success, account management, or a client-facing role for a digital product (SaaS/CMS).
  • Experience managing digital accounts end to end: onboarding, adoption, renewals, and churn reduction.
  • Familiarity with CMS platforms and the ability to explain product functionality to non-technical users.
  • Experience shifting clients from a "we'll handle it" service mindset to a self-serve product mindset.

Nice to have

  • We have what no one else has: both the data and the distribution.
  • We have proprietary data on thousands of influencers and what makes content go viral, plus direct relationships with the influencers themselves.
  • In the AI era, having both is the moat.
  • Everyone else has one or the other.

Benefits

  • Competitive equity in a venture-backed company shaping the future of music influencer marketing.
  • Stock options.

This listing is sourced directly from Influur's careers page and normalized into a canonical job model.