athenahealth

Inside Sales Commercial Strategy & Enablement, Senior Associate

Boston MA · Senior · Full-time

H1B sponsorship available$75k-$127kDetected 14 days ago

SparkSalesforceSalesOutbound SalesLogisticsCommunicationCollaborationMentoring

About the role

Associate, Inside Sales Commercial Strategy & Enablement plays a hands-on role in supporting the day-to-day readiness and ongoing development of the Inside Sales organization.
This is an execution-focused role that operates at the intersection of onboarding, tools enablement, and in-role coaching.
This role is based in a hybrid work environment and reports to the Senior Manager, Commercial Enablement.

Design and maintain structured technology onboarding checklists, job aids, and quick-start guides for each platform in the Inside Sales tech stack.
Create and update role-specific training content for each tool in the stack, including how-to guides, recorded walkthroughs, and workflow-specific tips.
Build and maintain a library of Chorus call examples, Outreach content, and Digital Sales Room best practices to support ongoing rep development.
Support Tools Adoption & Reinforcement - particularly as it relates to AI in Inside Sales
Identify usage gaps through reporting and rep feedback; develop targeted interventions to improve adoption and workflow efficiency.
Partner with frontline managers to surface tools utilization data and recommend coaching focus areas.
Assist in the design and coordination of structured coaching programs, including call review cadences using Chorus, skills assessments, and manager-led coaching guides.
Curate and tag call libraries to support skill-based coaching themes (e.g., discovery, objection handling, qualification).
Own New Hire Technology and Process Readiness
Maintain & Evolve Platform Training Content

Partner with CSO and IT to ensure new hires have access, provisioning, and foundational training on all required systems before or during their first week.
Track tools adoption and proficiency during onboarding

Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision.
We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way.
While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers

Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision.
We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives.
Coordinate and facilitate role-plays, practice scenarios, and skills assessments as part of structured development programming.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons

This listing is sourced directly from athenahealth's careers page and normalized into a canonical job model.