Miracle-Ear

Front Desk Associate

Canton, Ohio, United States

Sponsorship not specified$16k-$19kDetected 72 days ago

AccessibilityOutbound SalesHRCustomer SupportPatient CareAdaptability

About the role

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and in-person.
Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.
Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role.

Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
Maintain the customer database by updating office records.
Support hearing aid maintenance, cleaning and repairs.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$16 - $19/hour + monthly bonus opportunity Additional Perks Ongoing professional training and development

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss.
At Miracle-Ear, you'll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation.
We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.
We are an equal opportunity employer and value diversity at our company.
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
Handle walk-ins and after-care for existing customers.

This listing is sourced directly from Miracle-Ear's careers page and normalized into a canonical job model.