Maven Clinic
Director, Strategy & Operations, AI
New York, New York, United States · Director · Full-time
Work authorization required$220k-$260kDetected 33 days ago
Agentic AIDesign SystemsLeadershipCommunicationCollaboration
About the role
- To learn more about Maven, visit us at mavenclinic.com.
- As we scale, the complexity of the business increases: multiple growth channels, cross-functional priorities, evolving products, and new opportunities driven by AI.
- This role sits in the Office of the CEO, with visibility and impact across every major function.
Responsibilities
- Serve as Maven's "context engineer" - build and maintain the internal knowledge management infrastructure that makes
- Work with Product and Engineering leadership to design systems and workflows that make Maven's data continuously legible, actionable, and connected to real-time decision-making across the company
- Identify the highest-leverage opportunities for AI to improve speed, quality, and efficiency - across clinical operations, sales, product, and member experience - and work with functional leads to implement and scale them
- Help Maven's leadership team think rigorously about culture and organizational design in the age of AI: where coordination layers can be replaced by intelligence, and what the right structure looks like as a result
- Partner with executives to define and drive Maven's most important strategic initiatives
- Support leadership decision-making with clear analysis, strong judgment, and crisp recommendations
- Lead high-priority initiatives that span multiple teams and require strong coordination
- Build operating rhythms, reviews, and forums that help teams stay aligned and move quickly
Requirements
- 4-7 years of experience in strategy, operations, consulting, product operations, or a high-growth technology environment
Compensation
- Partner with Finance and leaders across the company on annual planning, resource allocation, and organizational design
Benefits
- Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally.
- We remain focused on providing a competitive benefits package for our employees.
- On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
- These benefits are applicable to Maven Clinic Co., US-based, full-time employees only.
- 1099/Contract Providers are ineligible for these benefits.
- Fortune Best Workplaces in Health Care (2024)
Company info
- multiple growth channels, cross-functional priorities, evolving products, and new opportunities driven by AI.
- We are looking for a Director of Strategy & Operations to help lead Maven through this next chapter.
- While the role will evolve with Maven's business needs over time, the first 12 months will be focused on AI Transformation & Organizational Intelligence, in close partnership with Product and Engineering.
- We are moving internally from treating AI as a productivity tool layered onto existing structure, to treating it as the intelligence layer that replaces the need for much of that structure in the first place.
- This is a business role - not an engineering role - for someone who thinks deeply about how organizations work, why they break, and how AI is rewriting the rules.
- This role is ideal for someone earlier in their career who is already living in the AI-native world, is energized by the organizational transformation question, and is ready to operate above their title.
Equal opportunity
- Maven is an affirmative action and
- equal opportunity employer.
- equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Visa & Work Authorization
- This role requires active work authorization in the US.
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This listing is sourced directly from Maven Clinic's careers page and normalized into a canonical job model.