Sun Auto Tire and Service

Sun Auto Tire and Service

Automotive Service Advisor

Richmond, TX, US

Sponsorship not specifiedDetected 2 days ago
Customer SupportProblem Solving

About the role

  • Sun Auto Tire & Service, a nationwide leader in automotive services.
  • Incredible pay, endless potential: $16.00/Hr.- $20.00/Hr. + Commission watch your income grow-uncapped commission means the sky's the limit!
  • Recommend services according to appropriate level of knowledge.

Responsibilities

  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Properly document all recommendations in customer file.
  • Listen to and thoroughly document customer's concerns

Benefits

  • Tuition Reimbursement
  • Paid Vacation and Sick Time
  • Medical, Dental and Vision Insurance
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match

Company info

  • Overview Sun Auto Tire & Service Turn Great Customer Service Into a High-Impact Career If you enjoy helping people, building trust with customers, and working in a fast-paced environment, the Sales & Service Advisor role at Sun Auto Tire & Service offers an opportunity to grow your career while making a real impact every day.
  • From coast to coast, we're committed to integrity, excellence, and developing our people As a Sales & Service Advisor, you will be the primary point of contact for customers - helping them understand their vehicle needs, recommending solutions, and ensuring a smooth and professional service experience from start to finish.
  • This role is ideal for individuals who enjoy customer interaction, sales, problem-solving, and working as part of a team.
  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Track all new returns, core returns and warranty parts for individual customers Other duties as assigned
  • Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.

This listing is sourced directly from Sun Auto Tire and Service's careers page and normalized into a canonical job model.