Sun Auto Tire and Service
Automotive Service Advisor
Richmond, TX, US
Sponsorship not specifiedDetected 2 days ago
Customer SupportProblem Solving
About the role
- Sun Auto Tire & Service, a nationwide leader in automotive services.
- Incredible pay, endless potential: $16.00/Hr.- $20.00/Hr. + Commission watch your income grow-uncapped commission means the sky's the limit!
- Recommend services according to appropriate level of knowledge.
Responsibilities
- Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
- Properly document all recommendations in customer file.
- Listen to and thoroughly document customer's concerns
Benefits
- Tuition Reimbursement
- Paid Vacation and Sick Time
- Medical, Dental and Vision Insurance
- Life Insurance (Company paid)
- 401(k) Retirement Savings Plan with Company Match
Company info
- Overview Sun Auto Tire & Service Turn Great Customer Service Into a High-Impact Career If you enjoy helping people, building trust with customers, and working in a fast-paced environment, the Sales & Service Advisor role at Sun Auto Tire & Service offers an opportunity to grow your career while making a real impact every day.
- From coast to coast, we're committed to integrity, excellence, and developing our people As a Sales & Service Advisor, you will be the primary point of contact for customers - helping them understand their vehicle needs, recommending solutions, and ensuring a smooth and professional service experience from start to finish.
- This role is ideal for individuals who enjoy customer interaction, sales, problem-solving, and working as part of a team.
- Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
- Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
- Track all new returns, core returns and warranty parts for individual customers
- Track all new returns, core returns and warranty parts for individual customers Other duties as assigned
- Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
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