AT&T

AT&T

Lead Performance Architect

Orlando, Florida

Sponsorship not specified$94k-$142kDetected 25 days ago
Data AnalysisData VisualizationStakeholder ManagementLeadershipCommunicationProblem SolvingMentoringMicrosoft Office

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odds of building a lasting career here

53Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 200 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 82%

Of 141 labor certifications old enough to have been used, 25 expired without the employer filing the next step. Median time from filing to decision: 484 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Reported a layoff in this occupation

In a green-card filing decided 2026-06-29, this employer stated it had laid off workers in Software Developers (TX) during the preceding six months. 3 such filings on record.Describes the period before that filing, not necessarily today. Unlike WARN notices this is occupation-specific and federal.

Files H-1B transfers

68 transfer filings in the last year, covering 68 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • The Performance Architect serves as a strategic partner to Customer Care center leadership, helping identify performance opportunities and align business needs with effective solutions.
  • This role works closely with General Managers, Operations Leaders, Learning Design, and Delivery teams to diagnose performance challenges, recommend targeted interventions, and improve employee performance, customer experience, and business results.
  • Performance Architects focus on performance outcomes-not just training-by evaluating root causes and implementing solutions that may include coaching, learning, communications, process improvements, performance support tools, and leader enablement strategies.

Responsibilities

  • Partner with Customer Care leaders to understand business priorities, operational goals, and performance challenges.
  • Recommend and implement solutions that improve employee effectiveness and operational results.
  • Support change initiatives and reinforce adoption of new skills, behaviors, and processes.
  • Share best practices and identify opportunities to drive continuous improvement across the organization.

Nice to have

  • Strong analytical skills with the ability to translate data into actionable recommendations.
  • Experience leading cross-functional initiatives and managing multiple priorities.
  • Proficiency with Microsoft Office applications
  • experience with Power BI and workforce analytics tools preferred.
  • Not to mention all the other amazing rewards that working at AT&T offers.
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Skills

  • Identify root causes of performance gaps through analysis, observations, call listening, and stakeholder engagement.
  • Utilize data, analytics, and operational metrics to identify trends, measure impact, and inform recommendations.
  • Business Acumen
  • Performance Consulting & Root Cause Analysis
  • Strategic Problem Solving
  • Data Analysis & Insights
  • Stakeholder Management & Influencing Skills
  • Coaching & Leader Development
  • Change Management
  • Learning & Performance Strategy
  • Executive Communication
  • Continuous Improvement Mindset

Compensation

  • $94,300.00 - $141,500.00

Benefits

  • Medical/Dental/Vision coverage
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Extensive employee wellness programs
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Collaborate with Learning Design and Delivery teams to develop and deploy performance solutions.

Equal opportunity

  • Click here to learn more or request an application accommodation here.

Visa & Work Authorization

  • expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal
Apply directly at AT&T →Create a free account for alerts like thisView AT&T immigration profile

This listing is sourced directly from AT&T's careers page and normalized into a canonical job model.