Jobgether

Jobgether

Tufts Participant Success Specialist

US

Sponsorship not specifiedDetected 11 hours ago
ComplianceProcess ImprovementCustomer SupportHIPAAEpicEHR/EMRCommunicationCollaborationProblem Solving

About the role

  • The Participant Success Specialist plays an important role in creating a seamless and supportive healthcare experience for participants from initial referral through enrollment.
  • This opportunity is ideal for a detail-oriented professional who enjoys helping others, solving problems, and making a meaningful impact on people's access to care.
  • You will contribute to a supportive team culture focused on quality, empathy, and better healthcare experiences.

Responsibilities

  • This position is listed on behalf of a partner company, who manages all applications and next steps.
  • Our partner is looking for a Tufts Participant Success Specialist based in United States.
  • This position focuses on building strong relationships, guiding individuals through care options, and ensuring they receive timely and compassionate support.
  • You will collaborate with clinical, operational, billing, and administrative teams to improve engagement and deliver high-quality service.
  • Professional development opportunities and career advancement support.

Requirements

  • Strong verbal and written communication skills with the ability to explain information clearly and compassionately.
  • Verify referral details for accuracy, completeness, and compliance with required processes.

Compensation

  • Competitive hourly compensation of approximately $22 per hour.

Benefits

  • Healthcare, dental, vision, and life insurance benefits.
  • 401(k) retirement plan with a 3% employer match.
  • Paid time off and paid holidays.
  • Additional coverage options, including short-term disability, long-term disability, and group accident insurance.
  • Opportunity to contribute to improving access to quality healthcare services.
  • The role combines patient communication, referral coordination, documentation, and process improvement within a mission-driven healthcare environment.

Company info

  • We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
  • Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
  • The final decision and next steps (interviews, assessments) are managed by their internal team.
  • We appreciate your interest and wish you the best!
  • Why Apply Through Jobgether?

This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.