Jobgether
Tufts Participant Success Specialist
US
Sponsorship not specifiedDetected 11 hours ago
ComplianceProcess ImprovementCustomer SupportHIPAAEpicEHR/EMRCommunicationCollaborationProblem Solving
About the role
- The Participant Success Specialist plays an important role in creating a seamless and supportive healthcare experience for participants from initial referral through enrollment.
- This opportunity is ideal for a detail-oriented professional who enjoys helping others, solving problems, and making a meaningful impact on people's access to care.
- You will contribute to a supportive team culture focused on quality, empathy, and better healthcare experiences.
Responsibilities
- This position is listed on behalf of a partner company, who manages all applications and next steps.
- Our partner is looking for a Tufts Participant Success Specialist based in United States.
- This position focuses on building strong relationships, guiding individuals through care options, and ensuring they receive timely and compassionate support.
- You will collaborate with clinical, operational, billing, and administrative teams to improve engagement and deliver high-quality service.
- Professional development opportunities and career advancement support.
Requirements
- Strong verbal and written communication skills with the ability to explain information clearly and compassionately.
- Verify referral details for accuracy, completeness, and compliance with required processes.
Compensation
- Competitive hourly compensation of approximately $22 per hour.
Benefits
- Healthcare, dental, vision, and life insurance benefits.
- 401(k) retirement plan with a 3% employer match.
- Paid time off and paid holidays.
- Additional coverage options, including short-term disability, long-term disability, and group accident insurance.
- Opportunity to contribute to improving access to quality healthcare services.
- The role combines patient communication, referral coordination, documentation, and process improvement within a mission-driven healthcare environment.
Company info
- We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
- Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
- The final decision and next steps (interviews, assessments) are managed by their internal team.
- We appreciate your interest and wish you the best!
- Why Apply Through Jobgether?
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This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.