Heihotels

Banquet Supervisor

Westin Cleveland - Cleveland, OH

Sponsorship not specified$21k-$24kDetected 7 hours ago

Communication

About the role

Monitor service flow during events and monitor servers adherence to all service standards
Ensure proper teardown after events, including organizing equipment and preparing the space for the next function when necessary
Communicate effectively with kitchen staff, sales managers, and banquet manager to ensure seamless event operations.

Responsibilities

Lead and support banquet staff, including assisting with bussing tables, resetting rooms, and maintaining cleanliness throughout events
Maintain bank to HEI Hotels and Resorts standards
Complete event recaps at the end of each shift with guest counts, service notes, staffing performance, setup and teardown accuracy, and any issues or successes to support smooth communication and planning for future events.
Perform any other job-related duties as assigned.

Requirements

High School Diploma or equivalent required.
Ability to use point of sale.
Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.
Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations.
Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice to have

Hotel experience preferred.

Skills

Qualifications and Skills

Compensation

Salary Range: $21.00 - $24.00 Hourly

Benefits

For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Discretionary Performance Bonus Eligible? No

Company info

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Come join our winning hospitality team, we invite you to be part of Cleveland's future!
The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job?
At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
Compensation

Equal opportunity

equal opportunity employer.

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This listing is sourced directly from Heihotels's careers page and normalized into a canonical job model.