Aaa Texas LLC
Claims Automotive Team Manager
Gardena, CA · Mid · Full-time
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 80%
Files H-1B transfers
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About the role
- This management position serves as an instrumental component of the day to day activities within the claims unit.
- Primary functions include coordinating, directing, and overseeing claims activities of a team(s).
Responsibilities
- Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
- Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.
- Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.
- Participate in committees and projects that will support the organization's goals and objectives.
- Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.
Requirements
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
- Occasional travel to off-site business meetings or conferences. (5% proficiency)
- Bachelors Equivalent combination of education and experience Preferred
- Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
- Travel Requirements
- The starting pay range for this position is:
- $92,600.00 - $123,600.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
- Remarkable benefits:
Nice to have
- Review claim files regularly for quality.
- Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).
- Coach and counsel employees on performance in a responsive and timely manner.
- Resolve a variety of customer service issues through communication and interaction.
- 4-6 years Automotive Claims handling Required
- 1-3 years Supervisory Preferred
- Advanced organizational, planning and delegation skills critical.
- Advanced oral and written communication skills necessary.
Compensation
- $92,600.00 - $123,600.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
- The starting pay range for this position is:
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
Company info
- With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
This listing is sourced directly from Aaa Texas LLC's careers page and normalized into a canonical job model.