Microsoft

Cloud Solution Architect - Copilot

United States, Multiple Locations, Multiple Locations

No sponsorship$86k-$170kDetected 15 hours ago

GitAWSAzureCloud PlatformsAgentic AICustomer Success

About the role

Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence?
We are looking for a Cloud Solution Architect (CSA) - Copilot, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot.
This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes.
Drive Customer Success: Lead architectural design, engaging business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes.
Lead architectural design, engaging business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.

Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

OR equivalent experience.
4+ years of experience working in a customer-facing role (e.g., internal and/or external).
4+ years of experience working on technical projects.
Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert, Azure, Amazon Web Services, Google, security certifications, etc.).
Demonstrated technical expertise in at least one of the following Microsoft Copilot extensibility and AI platforms: - Microsoft 365 Copilot extensibility (plugins, connectors)
Copilot Studio (orchestration, customization)
Azure OpenAI Service, Azure Cognitive Services
https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft's mission is to empower every person and every organization on the planet to achieve more.

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year.

Certain roles may be eligible for benefits and other compensation.
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management.

Embody our culture and values
We are seeking individuals to guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences.

equal opportunity employer.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the

This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.