Dialpad
Applied Scientist
Vancouver, Canada
Sponsorship not specified$162k-$192kDetected 23 hours ago
PythonAlgorithmsGitMachine LearningPyTorchNLPLLMsAgentic AICustomer SupportResearchCommunicationCollaborationProblem SolvingMentoring
About the role
- As an Applied Scientist at Dialpad, you'll be an integral part of our AI team, conducting R&D to power the next generation of autonomous voice agents and delivering features for transcribed voice and chat message data in the business communications domain.
- Beyond the technical skills, we are a team that values collaboration, continuous learning, and the application of diverse perspectives to solve complex problems.
- If you're passionate about language, AI, and contributing to a team that's changing the face of business communications, you'll find yourself right at home with us.
Responsibilities
- Manage massive textual data sets.
- Build advanced LLM-based features, including reasoning, multilingual and multimodal processing, and agents.
- Collaborate with cross-functional teams, including engineering, product, and design, to effectively deploy and scale models and algorithms in production.
Skills
- Master's or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields.
- 2+ years of NLP industry experience for Master's degree holders or 1+ years for PhD degree holders.
- Demonstrated experience with machine learning, Python, PyTorch, and other relevant tools and technologies.
- A broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs.
- Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems.
- Familiarity with version control tools like Git for collaborative projects.
- Work at the center of the AI transformation in business communications
- Join a team where AI amplifies every employee's impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
- About Dialpad
- Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.
Compensation
- For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below.
Benefits
- Develop, implement, and refine state-of-the-art Natural Language Processing and Machine Learning algorithms for Dialpad's products.
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This listing is sourced directly from Dialpad's careers page and normalized into a canonical job model.