Dialpad

Dialpad

Applied Scientist

Vancouver, Canada

Sponsorship not specified$162k-$192kDetected 23 hours ago
PythonAlgorithmsGitMachine LearningPyTorchNLPLLMsAgentic AICustomer SupportResearchCommunicationCollaborationProblem SolvingMentoring

About the role

  • As an Applied Scientist at Dialpad, you'll be an integral part of our AI team, conducting R&D to power the next generation of autonomous voice agents and delivering features for transcribed voice and chat message data in the business communications domain.
  • Beyond the technical skills, we are a team that values collaboration, continuous learning, and the application of diverse perspectives to solve complex problems.
  • If you're passionate about language, AI, and contributing to a team that's changing the face of business communications, you'll find yourself right at home with us.

Responsibilities

  • Manage massive textual data sets.
  • Build advanced LLM-based features, including reasoning, multilingual and multimodal processing, and agents.
  • Collaborate with cross-functional teams, including engineering, product, and design, to effectively deploy and scale models and algorithms in production.

Skills

  • Master's or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields.
  • 2+ years of NLP industry experience for Master's degree holders or 1+ years for PhD degree holders.
  • Demonstrated experience with machine learning, Python, PyTorch, and other relevant tools and technologies.
  • A broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs.
  • Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems.
  • Familiarity with version control tools like Git for collaborative projects.
  • Work at the center of the AI transformation in business communications
  • Join a team where AI amplifies every employee's impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth
  • About Dialpad
  • Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.

Compensation

  • For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below.

Benefits

  • Develop, implement, and refine state-of-the-art Natural Language Processing and Machine Learning algorithms for Dialpad's products.

This listing is sourced directly from Dialpad's careers page and normalized into a canonical job model.