Integritymarketing
Client Service Specialist
Norfolk, NE
Sponsorship not specifiedDetected 14 days ago
CommunicationProblem Solving
About the role
- We are seeking a highly motivated and customer-oriented individual to join our team as a Client Service Specialist.
- The ideal candidate possesses excellent communication skills, both verbal and written, along with a proactive and solution-oriented mindset.
Responsibilities
- Deliver exceptional service and resolve customer issues effectively via phone and email interactions.
- In this role, you will be the first point of contact for our valued clients, providing exceptional service and support.
- We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.
- If you thrive in a fast-paced environment, enjoy building relationships, and are committed to delivering exceptional client service, we would love to hear from you!
Requirements
- You should have a strong attention to detail, the ability to multitask, and a genuine passion for helping others.
Skills
- Capability to handle and resolve customer issues or complaints efficiently and professionally.
- Familiarity with using computers, including navigating office software, and handling email and other digital communication tools.
- Problem-Solving
- Basic Computer
- Attention to Detail: Being meticulous in handling customer requests and maintaining accurate records.
- Positive Attitude: A friendly and upbeat demeanor can enhance customer interactions and contribute to a better customer experience.
- About Integrity
- Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products.
- Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Compensation
- Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Benefits
- About Retirement Plan Consultants
- Retirement Plan Consultants, a partner with Integrity Marketing Group, has been in Downtown Norfolk, Nebraska since 2008.
- We are focused on providing a customized plan to assist participants on their way to retirement and in doing so, have established an outstanding reputation for quality service.
- We believe in the growth of our employees and provide opportunity for advancement by providing the training and education needed to be successful.
- Retirement Plan Consultants offers big-city careers while encouraging community engagement and work/life balance.
Company info
- Being patient and understanding, especially when dealing with frustrated or upset customers.
- Patience and Empathy: Being patient and understanding, especially when dealing with frustrated or upset customers.
- At Integrity, you can start a new career path at company you'll love, and we'll love you back.
- We are looking for individuals who fit our workplace culture and take pride in having a "service personality" with expert knowledge.
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