Arrive Logistics
Accounts Receivable Specialist
Austin, TX
No sponsorshipDetected 1237 days ago
RESTSalesLogisticsAR/VRCommunicationCollaborationAccounts Payable
About the role
- Who We Want The Customer Relations Specialist plays a critical role in managing the delivery-to-cash functions for assigned accounts.
- Your Arrive Experience When we say "award-winning culture," we mean it.
- We've been recognized as a top workplace by Inc.
Responsibilities
- Sales Team Support: Collaborate with BizDev representatives to ensure timely responses to rate requests, accessorial approvals, and other time-sensitive tasks.
- Collections and Metrics: Collect past-due invoices, meet aging metrics, and address payment delays proactively to maintain cash flow.
- Documentation and Analysis: Maintain detailed notes on payment status, analyze accessorial charges, and ensure accurate billing approvals.
- Cross-Team Collaboration: Partner with internal teams to resolve issues related to write-offs, cash allocation, and process improvements.
- Standard Operating Procedures (SOPs): Develop, document, and enforce SOPs for invoicing and load-building requirements.
Requirements
- If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.
- The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401K program.
- A balanced Hybrid Work Environment: Our tech teams all come into the office together 2 -3 days a week and work-from-home the rest of the week!
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Leave the suit and tie at home
- our dress code is casual.
- Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Sweat it out using local gym discounts or with the team at our onsite gym.
Benefits
- Leave the suit and tie at home; our dress code is casual.
Company info
- Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year.
- Our success is a testament to our remarkable team and what we're building together.
- We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
- Acting as the primary point of contact for the designated RevGen team and customers, this role ensures accurate invoicing, timely payments, and resolution of billing discrepancies.
- The specialist also monitors key reports, analyzes data, and drives process improvements to support operational efficiency and customer satisfaction.
- Serve as the main liaison for customers and your assigned sales team, fostering strong relationships and clear communication.
- Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few.
- Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
- Primary Point of Contact: Serve as the main liaison for customers and your assigned sales team, fostering strong relationships and clear communication.
- Aging and Unbilled Management: Monitor AR aging and unbilled reports, working closely with customers and RevGen teams to collect necessary documentation and maintain timely payments.
- Customer Engagement: Build and maintain strong relationships with key customers, ensuring timely payments and resolving concerns effectively.
- Invoicing Oversight: Manage invoicing processes, including document collection, invoicing uploads, billing methods, and timely submission to customers, ensuring accuracy and compliance with customer requirements.
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This listing is sourced directly from Arrive Logistics's careers page and normalized into a canonical job model.