Mars Inc.

Mars Inc.

Factory IT Tech (Kimberling)

USA-Arkansas-Ft · Mid · Contract

Sponsorship not specifiedDetected 4 days ago
SQLData AnalysisCybersecurityProject ManagementAccount ManagementExcelAuditingSupply ChainProcurementAvionicsTCP/IPLeadershipCommunicationCollaborationAdaptabilityFood Safety

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Sponsors this role68
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Segment: Mars Pet Nutrition North America (PNNA)
  • Position Type: Full-Time / Day Shift 8am - 4:30pm

Responsibilities

  • Standards Adherence: Deploy remediation solutions to address risks and maintain global cybersecurity standards.
  • Business Continuity: Prepare, test, and maintain emergency procedures and business continuity plans (site "crisis tool kits") to guarantee rapid recovery in the event of an outage.
  • Lifecycle Management: Manage the full lifecycle, inventory, auditing, and procurement of IT infrastructure components, maintaining standard spare-part levels to eliminate operational bottlenecks.
  • Delivery of Factory IT/OT Services & MES Support
  • Cross-Functional Collaboration: Partner closely with site Associates in Engineering, Operations, Maintenance, Quality, and global Mars IT (MGS) to rapidly diagnose, characterize, and resolve system issues.
  • Ticketing & Analytics: Manage and resolve support requests using our global ticketing system, utilizing KPIs and performance dashboards to track support efficiency and drive continuous improvement.
  • Masterplan Execution: Own the Site IT/OT Infrastructure Masterplan, aligning local hardware and software lifecycles with regional long-term capital plans.
  • Project Delivery: Act as Project Manager and Technical Lead for the deployment, installation, and commissioning of new site-level IT/OT infrastructure projects (managing project budgets up to $200K).

Requirements

  • Associate's/2-year Technical Degree or professional Certificate in Engineering, Information Technology, Computer Science, or IT/OT Professional Studies (or equivalent military training/experience).
  • ability to explain complex technical issues to non-technical operators.
  • 3+ years of progressive hands-on experience supporting IT and OT infrastructure in an industrial, manufacturing, or mission-critical environment.

Skills

  • Core competency in Server Administration and Virtual Infrastructure Administration (VMware, Hyper-V, or similar).
  • Strong knowledge of IT/OT Architecture, industrial networking protocols, and cybersecurity practices.
  • Practical understanding of relational databases and basic SQL database administration knowledge.
  • Proficiency with data analysis tools, including Microsoft Excel (VBA/macros knowledge).
  • Proven organizational and project management capability (budget coordination, vendor oversight, timeline management).

Compensation

  • Base pay aligned with job level B4, plus eligibility for an annual performance-based bonus.

Benefits

  • Competitive Compensation: Base pay aligned with job level B4, plus eligibility for an annual performance-based bonus.
  • Comprehensive Benefits on Day One: World-class medical, dental, and vision insurance.
  • Future-Proof Retirement: Generous 401(k) plan with a robust company match.
  • Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays.
  • Family Support: Up to 18 weeks of fully paid Parental/Maternity Leave.
  • Professional Growth: Dedicated training budgets, support for continuing education, and customized lateral or vertical career path planning.

Company info

  • At Mars, we highly value the disciplined leadership, process execution, and technical adaptability of military veterans.
  • At Mars Pet Nutrition, we are a global family of over 23,000 Associates dedicated to one shared purpose: A Better World for Pets™.

Equal opportunity

  • Mars, Incorporated and its affiliates are Equal Opportunity Employers.
  • Equal Opportunity Employers.
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This listing is sourced directly from Mars Inc.'s careers page and normalized into a canonical job model.