Cdk Global LLC
Customer Success Manager
Remote, USA · Mid
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About the role
- Remote: This is a remote position requiring 50% travel Position Summar y The Customer Success Manager is responsible for client satisfaction and success.
- By interacting with assigned dealerships the Customer Success Manager will understand the business needs of the customer in order to assist with driving the CDK solution value.
- The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales.
Requirements
- Ability to Navigate Airports, Transportation, and/or Other Travel Related Tasks: Frequently
- Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
Nice to have
- Follow all CDK Global policies and procedures
- Complete all mandatory assigned compliance tasks and acknowledgements
- Meet or exceed all performance expectations
- Travel up to 50 % of the time
- Demonstrates expertise in CDK products, establishing a reputation for being a trusted advisor.
- Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of CDK applications and new layered application opportunities
- Prepares client specific reports and presentations for the purposes of educating and driving growth in the client's organization
- Identifies opportunities, creating a plan for addressing training needs for dealership staff.
Skills
- Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.
Compensation
- $70,000 - $75,000 + bonus
- The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer
Benefits
- Paid Time Off (PTO)
- Tuition Reimbursement
- Medical, dental, and vision benefits in addition to:
Company info
- They will strive to maximize adoption and utilization of CDK products, help our customers achieve value, driving client engagement and minimizing churn.
- We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
- At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities.
Equal opportunity
- CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued.
Visa & Work Authorization
- Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
This listing is sourced directly from Cdk Global LLC's careers page and normalized into a canonical job model.