Usaa Federal Savings Bank

Usaa Federal Savings Bank

Property Claims Adjuster Specialist - Field

Phoenix Metro, AZ Home

No sponsorship$70k-$134kDetected 6 days ago
NegotiationResearchCommunicationProblem SolvingClaims Management

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 10 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 78%

Of 9 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 514 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

DOL often reclassifies their job titles

The Department of Labor assigned a different occupation than this employer requested on 54% of its 13 wage determinations — against a 18% norm. The occupation sets the prevailing wage floor.Reclassification is routine and can reflect genuinely hybrid roles; it is not by itself evidence of underpayment.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members.

Responsibilities

  • Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  • Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.
  • Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
  • US military experience through military service or a military spouse/domestic partner
  • Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Requirements

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
  • High School Diploma or General Equivalency Diploma required.

Skills

  • USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
  • Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling.
  • USAA also provides a company vehicle to physically inspect losses within your locally assigned territory.
  • Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed.
  • This is an hourly, non-exempt position with paid overtime available.

Compensation

  • You are paid within the salary range based on your experience and market data of the position.
  • The actual salary for this role may vary by location.
  • Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
  • $69,920.00 - $133,620.00.
  • Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

Benefits

  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
  • Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Determines coverage through analyzing information involving complex policy terms and contingencies.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

Company info

  • At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
  • Be part of what truly makes us special and impactful.

Equal opportunity

  • Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • USAA is an Equal Opportunity Employer.

Visa & Work Authorization

  • USAA does not provide visa sponsorship for this role.
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This listing is sourced directly from Usaa Federal Savings Bank's careers page and normalized into a canonical job model.