Benchling

Solution Consultant - Business Value

San Francisco, CA

Sponsorship not specified$25k-$30kDetected 15 days ago

Agentic AICustomer SuccessLeadershipCommunication

About the role

SCBVs are also responsible for defining the value journey of our customers in partnership with cross functional stakeholders in sales, solutions consulting, professional services, and customer success.
In addition, SCBVs stay informed about industry trends, competitive landscape, and emerging technologies.

Build a deep understanding of the customer's business needs through meticulous discovery and creatively adapt assessment framework to meet customer's decision process
Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value
Maintain open, proactive communication and documentation of engagement progress, meetings, deliverables, stakeholders, and key decisions.
Create reusable assets to drive the adoption of Benchling's value framework in the end-to-end customer journey in partnership with cross functional stakeholders (solutions consulting, professional services, and customer success)
SCBV deliverables will ultimately drive the customer's decision on whether or not Benchling is selected as their solution.

Outstanding ability to convey value proposition and insights drawing from prior industry experience and in-depth knowledge of Benchling products and use cases
Strong executive presence and the ability to quickly establish credibility and trust with senior business leaders as well as internal stakeholders
Ideal candidates will have a Masters or PhD in a scientific field or work experience that gives them exposure to scientific fields.
Experience creating written deliverables that assess current state, propose a future state solution, outline the value/case for change, and a roadmap to deliver on the case for change.
Effective at cross-functional leadership. Many subject matter experts contribute to assessments, roadmaps, architectures, and proposals and this person needs to provide leadership that sets everyone up for success.
Dynamic, empathetic and flexible in communication and work styles depending on context and in multi-cultural teams and engagements
Willingness to travel to customer sites 25-30% of the time
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

It is highly preferred that candidates have 4-7 years experience in a scientific domain - particularly biologics, industrial biotech, or early/late development.

When a breakthrough is delayed, the world waits.
Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps.
AI has the potential to change this, compressing decades of R&D work into years.
But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D.

The Solution Consultant - Business Value (SCBV) ensures that Benchling's top customers get a solution that meets their needs precisely and delivers value aligned to the customer's business priorities.
Drive growth in our enterprise and strategic customers by leading solution & value assessments during the sales process:
Develop methodologies to quantify strategic, operational, and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers
Their primary focus will be to engage with customers and executives to help articulate the tangible, strategic, and financial impact that Benchling can deliver to their organizations.

This listing is sourced directly from Benchling's careers page and normalized into a canonical job model.