buildit

buildit

Facilities Account Manager

Mississauga, Ontario

Sponsorship not specified$70k-$80kDetected 4 hours ago
BudgetingERPAR/VRCommunicationOrganizational Skills

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • Nurture and grow existing client accounts through proactive communication, relationship management, and identifying additional service opportunities.
  • Act as the primary point of contact for clients, providing proactive updates and delivering an exceptional customer experience.
  • Respond to urgent maintenance requests, effectively balancing competing priorities while maintaining exceptional client service.

Responsibilities

  • Own work orders and service projects end-to-end-from intake, planning, estimating, scheduling, execution, and close-out across multiple client sites.
  • Lead the estimating, quoting, and budgeting process
  • Source, coordinate, negotiate, and manage vendors and subcontractors, ensuring competitive pricing, quality workmanship, and on-time delivery.
  • Generate new client relationships by identifying prospects, promoting Maintain It's services, and converting opportunities into new business.
  • Identify, evaluate, and onboard qualified subcontractors to expand and strengthen Maintain It's network of reliable trade partners.
  • Monitor subcontractor performance to ensure quality workmanship, responsiveness, safety, and compliance with Maintain It's standards.
  • Conduct site visits to verify project progress, safety, and quality, and perform post-work inspections to minimize deficiencies and rework.
  • Support invoicing, AR/AP coordination, cost tracking, and project profitability while monitoring timelines, risks, and key performance indicators.
  • Lead the estimating, quoting, and budgeting process; review scopes, RFQs, purchase orders, invoices, and service documentation.
  • Help standardize workflows, contribute to SOP development, and support the adoption of operational systems and tools (e.g., Spectrum).

Requirements

  • You have 3-5+ years of experience in facilities management, commercial maintenance, commercial construction, or service operations.
  • You have experience managing client relationships and take pride in delivering exceptional customer service.
  • You have proven experience preparing estimates, quotations, and budgets for maintenance or construction-related work.
  • You can confidently read and interpret blueprints, construction drawings, and project specifications.
  • You are comfortable generating new business opportunities and identifying opportunities to grow existing client accounts.
  • You have experience sourcing, negotiating with, and managing subcontractors and vendors.
  • You are highly organized and capable of managing multiple projects, work orders, and competing priorities simultaneously.
  • You have a strong sense of ownership and take pride in seeing work through from initial request to final completion.
  • You are proactive, resourceful, and solutions-oriented-you anticipate problems before they become issues.

Nice to have

  • Experience with Spectrum or similar maintenance management or ERP systems.
  • Experience with AR/AP coordination and project cost tracking.
  • Experience creating SOPs and improving operational processes.
  • Existing relationships with commercial trades and subcontractors within the GTA.
  • Our hiring process includes:
  • Application review
  • 20-minute recruiter phone screening with shortlisted applicants
  • Interview with the Operations Manager

Compensation

  • $70,000-$80,000 annually, based on experience and qualifications.

Company info

  • Maintain It is a full-service facility maintenance company supporting restaurant, retail, and commercial businesses across a wide range of maintenance and operational needs. We provide proactive, reliable, and customized maintenance solutions designed to minimize disruptions, protect assets, and keep businesses operating at their full potential - delivering quality workmanship, strong communication, and dependable support our clients can rely on.
  • Maintain it is looking to hire a Facilities Account Manager to join our growing team.
  • Maintain It is a full-service facility maintenance company supporting restaurant, retail, and commercial businesses across a wide range of maintenance and operational needs.
  • We provide proactive, reliable, and customized maintenance solutions designed to minimize disruptions, protect assets, and keep businesses operating at their full potential - delivering quality workmanship, strong communication, and dependable support our clients can rely on.

Equal opportunity

  • Employer
  • Maintain It is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to creating an inclusive workplace. Accommodations are available upon request for candidates participating in all stages of the hiring process.
  • Maintain It is an equal opportunity employer.
  • We welcome applicants from all backgrounds and are committed to creating an inclusive workplace.
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