Great American Insurance Group
Senior Claims Representative – Medical Only, Workers Compensation
Remote (USA) · Senior · Part-time
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About the role
- Great American Insurance Group's member companies are subsidiaries of American Financial Group.
- With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
Responsibilities
- Establish and manage claim reserves within delegated authority levels, including reserve approvals up to $10,000.
- Support claim administration in Midwestern jurisdictions as business needs require.
- Prioritize and manage a high-volume caseload while meeting productivity, quality, and service expectations.
- Collaborate with internal partners and external stakeholders to achieve prompt and effective claim resolution.
Requirements
- Excellent written and verbal communication skills with the ability to effectively interact with a variety of internal and external stakeholders.
- We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.
- Applicants must be authorized to work in the United States without the need for current or future sponsorship.
- additional insurance, claims, or business-related education is preferred.
- Generally, a minimum of 2 years of experience handling workers' compensation medical-only claims.
- Strong knowledge of workers' compensation claims handling practices, medical bill review, and claim investigation techniques.
- Demonstrated ability to work independently in a remote environment, manage multiple priorities, and maintain accuracy in a fast-paced setting.
- Business Unit:
- Strategic Comp
- Salary Range:
- $65,000.00 -$80,000.00
- Benefits:
- We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Nice to have
- Experience managing claims in Minnesota, Iowa, Nebraska, South Dakota, Kansas and Missouri preferred.
- High school diploma required
Compensation
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
- $65,000.00 -$80,000.00
Benefits
- We offer competitive benefits packages for full-time and part-time employees*.
- Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
- Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
- Investigate, evaluate, and manage workers' compensation medical-only claims from initial reporting through resolution.
- Verify coverage and gather relevant information to determine compensability and appropriate claim handling strategies.
- Maintain regular verbal and written communication with injured workers, employers, medical providers, and other claim stakeholders.
- Approve or deny payment of medical invoices in accordance with company guidelines and applicable jurisdictional regulations.
- Analyze medical information and claim details to facilitate effective claim outcomes and cost management.
- Handle medical-only claims in Minnesota, Iowa, Nebraska, South Dakota, Kansas and Missouri while maintaining compliance with state-specific regulations.
- High school diploma required; additional insurance, claims, or business-related education is preferred.
Company info
- Strategic Comp is a leading provider of workers' compensation insurance for large employers committed to protecting their workforce. As part of Great American Insurance Group, we combine the strength and stability of a trusted organization with more than 150 years of history with the entrepreneurial spirit of a growing business.
- Through our specialized insurance expertise and field-based service model, we build lasting partnerships and deliver exceptional results for our customers. Our culture is built on collaboration, excellence, and a shared commitment to serving our customers and one another.
- Position Overview
- The Senior Medical Only Claims Representative is responsible for investigating, managing, and resolving workers' compensation medical-only claims with accuracy, efficiency, and a strong customer focus. This role serves as a key point of contact for injured workers, employers, medical providers, and other stakeholders while ensuring compliance with jurisdictional requirements and company standards. The position handles claims primarily in Minnesota, Iowa, Nebraska, South Dakota, Kansas and Missouri. As a fully remote role, this position requires a self-motivated professional who excels at managing priorities independently while maintaining high-quality claim outcomes.
- Strategic Comp is a leading provider of workers' compensation insurance for large employers committed to protecting their workforce.
- As part of Great American Insurance Group, we combine the strength and stability of a trusted organization with more than 150 years of history with the entrepreneurial spirit of a growing business.
- Through our specialized insurance expertise and field-based service model, we build lasting partnerships and deliver exceptional results for our customers.
- Our culture is built on collaboration, excellence, and a shared commitment to serving our customers and one another.
- The Senior Medical Only Claims Representative is responsible for investigating, managing, and resolving workers' compensation medical-only claims with accuracy, efficiency, and a strong customer focus.
- This role serves as a key point of contact for injured workers, employers, medical providers, and other stakeholders while ensuring compliance with jurisdictional requirements and company standards.
- The position handles claims primarily in Minnesota, Iowa, Nebraska, South Dakota, Kansas and Missouri.
- As a fully remote role, this position requires a self-motivated professional who excels at managing priorities independently while maintaining high-quality claim outcomes.
Visa & Work Authorization
- This position is not eligible for employment visa sponsorship.
This listing is sourced directly from Great American Insurance Group's careers page and normalized into a canonical job model.