ePlus Technology
Sr. Configuration Center Technician (
Chandler, Arizona · Senior
Sponsorship not specifiedDetected 5 days ago
LinuxProject ManagementCommunicationOrganizational SkillsMicrosoft Office
About the role
- This is a technician role in a light industrial I.T. warehouse environment.
- The Sr Configuration Center Technician works to ensure configuration projects are delivered on-time, within budget and at 100% accuracy.
- The position will be involved in data entry for status and reporting information.
Responsibilities
- Document and troubleshoot vendor equipment exceptions (DOA and damaged)
- Establish and maintain interpersonal relationships - developing constructive and cooperative working relationships with others, and maintaining them over time:
Requirements
- Bachelor's Degree or equivalent related experience
- Strong troubleshooting skills and knowledge of various operating systems, including Microsoft Windows Server, Linux, and VMware Hypervisor
- Basic PC troubleshooting skills and knowledge of various Microsoft operating systems
- Experience with rack and stack, labeling, and cabling is required
- Proficiency in the Microsoft Suite tools
- Ability to communicate effectively across multiple departments
- Ability to accurately track, troubleshoot and problem solve
- Exposure to technical (LAN/WAN) environments and understanding of basic terminology and functions
- Configuration Lab experience a plus
- Field installation experience involving low voltage infrastructure a plus
- Physically able to lift PCs, servers, peripherals and network equipment
- Enthusiastic with exceptional organizational skills
Nice to have
- Follow detailed specifications for the setup, configuration and testing of customer equipment
- Set up a variety of equipment types for configuration and testing (including PCs, peripheral equipment, servers and network equipment)
- Configure customer equipment as appropriate to projects
- Complete customer configuration check-off lists to ensure 100% accuracy of configured devices and shipments
- Track and record inventory required for projects
- Prepare configured equipment for shipment
- Data management involving configuration status, schedules and project deliverables
- Assist as needed with the daily maintenance, clean-up and organization of the Configuration Lab including lifting and packaging of boxes
Company info
- Develop a thorough understanding of the customer's configuration process which may involve professionally interfacing directly with customers to gather configuration information as needed
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This listing is sourced directly from ePlus Technology's careers page and normalized into a canonical job model.