Jeffersonhealth
Patient Access Representative - FT, Evening (3P-11:30P) - Center City ED
Philadelphia, PA · Part-time
Sponsorship not specifiedDetected 1 day ago
HRISCustomer SupportEpicCernerEHR/EMRPatient CareCommunicationMicrosoft Office
About the role
- Accurately searches and selects the correct patient.
- Gathers complete and accurate demographic and insurance information from patients and families.
Requirements
- Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Nice to have
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Requests photo ID and insurance cards, scanning copies
- Records complete and accurate demographic and insurance information.
- Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
- Ensures proper referral and authorizations are on file as needed.
- Completes all activities with adherence to departmental and institutional protocols
- Assures regulatory and compliance requirements are met
- Achieves individual and team performance metrics
Skills
- Demonstrates strong communication and customer service skills while registering patients.
Benefits
- Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
- All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
- For more benefits information, please click here
- Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service.
- Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Visa & Work Authorization
- or, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or
Apply directly at Jeffersonhealth →Create a free account for alerts like thisView Jeffersonhealth immigration profile
This listing is sourced directly from Jeffersonhealth's careers page and normalized into a canonical job model.