Pear VC
Forward Deployed Engineer (AI Solutions) - Atrix
New York City · Exec
Sponsorship not specifiedDetected 235 days ago
TypeScriptPythonReactFull-Stack DevelopmentMachine LearningData EngineeringData ScienceLLMsProduct ManagementProduct StrategyOnboardingCustomer SupportCommunication
About the role
- As a Forward Deployed Engineer, you will sit at the intersection of engineering, implementation, and customer value.
- This is one of the most impactful roles at Atrix.
- You'll see your work used daily by medical, clinical, and commercial teams making high-stakes decisions.
Responsibilities
- Set up and validate customer-approved data sources
- Drive the full implementation lifecycle: onboarding → configuration → validation → go-live → iteration
- Lead weekly customer calls and serve as the primary technical point of contact
- Build quick prototypes and workflow experiments for GTM initiatives
- Triage bugs, uncover feature gaps, and partner with engineering to implement fixes or enhancements
- Own business-sense QA and accuracy validation for customer deployments
- These should look like quick snippets from a customer support chat (e.g., a frustrated user, a neutral inquiry, a positive message).
- Using the same AI tool, create:
Requirements
- CS degree is required if non-software engineering role held in past.
Skills
- Breakthrough medicines and technologies change lives, and the people making them deserve better tools.
Benefits
- 💪 Health & wellness support - Stipend + medical (vision, dental, health) insurance coverage
- 🌴 Unlimited PTO - Recharge when you need to
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