Omnea
Founding US Customer Value Lead
New York · Senior
No sponsorshipDetected 63 days ago
MongoDBProduct StrategyNegotiationProcurementLeadership
About the role
- We're looking for an exceptional generalist to join us as Omnea's first Customer Account hire.
- In the past year we've grown revenue 5x, tripled our customer base, and maintained >99% retention with enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee.
- Our team is small but high-calibre -- it took over 10,000 interviews to hire our first 50 Omneans.
Responsibilities
- You own NRR across a book of enterprise accounts, so everything you do is tied back to commercial outcomes.
- You'll be excited to design, build, and lead the US arm of the customer function, and have a massively accelerated career trajectory.
- Own a revenue number: You'll carry an NRR quota covering both expansion and retention across your enterprise book.
- Build relationships that go all the way to the top: Your relationships will run from procurement managers to CFOs.
- Build the playbook from scratch: There's no fully built playbook yet - you'll help shape it.
- You don't need a fully built playbook, you'll build it as you go and improve it as you learn.
Nice to have
- You have 4-8 years of experience in a top-tier & fast-paced environment
- perhaps that's a start-up or scale-up, VC, consulting, banking (or any prof services), or an entrepreneurial endeavour
- If you have experience in a commercial role, you've worked on six-figure ARR+ accounts, navigated multi-stakeholder buying committees, and built genuine executive relationships.
- You have the gravitas and executive presence to engage and influence senior leadership (ideally into CFOs, Legal or Procurement).
- You're a natural communicator and can get on well with anyone.
- You're comfortable in ambiguity.
- You're ambitious, competitive, and care about doing excellent work.
- You take ownership seriously, and you'd rather work really hard on something meaningful than coast on something safe.
Company info
- At Omnea, we're reinventing how enterprise businesses operate, starting with the most painful parts: procurement - where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved.
- We've raised $75M from Khosla Ventures, Insight Partners, and Accel to change that.
- Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient - one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility.
- The opportunity is massive.
- Every enterprise on the planet has this problem and nobody has solved it.
- We've 10x'd ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons.
- We're now the 4th fastest growing startup https://sifted.eu/leaderboards/sifted-future-50-2025 in Europe & the Sunday Times' #1 Best Medium Sized Tech Company To Work for.
- Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who've grown unicorns, shipped world-class products, and executed at the highest levels.
- You'll work alongside leaders like Ben https://www.linkedin.com/in/ben-freeman-a8542166/, Abs https://www.linkedin.com/in/abhirukt/, Sabrina https://www.linkedin.com/in/scastiglione/, and Rebe https://www.linkedin.com/in/rebecatristan/.
- FIND OUT MORE ABOUT THE TEAM AND LIFE AT OMNEA HERE https://www.youtube.com/playlist?list=PLpjeHyocsu3ZoDn3sfODjqIR2L_DW3dgb.
- You're the closest person to what our customers will and won't pay for.
- You'll feed that signal directly to Product and Revenue leadership, surfacing what's blocking adoption, what's driving expansion, and where we should be investing.
- Now we're scaling fast and building the category of AI Supplier Relationship Management. And we are looking for the best Customer Lead out there to help turn procurement into a true competitive advantage!
- And we are looking for the best Customer Lead out there to help turn procurement into a true competitive advantage!
Visa & Work Authorization
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This listing is sourced directly from Omnea's careers page and normalized into a canonical job model.