RUE GILT GROUPE
Member Services Agent
Las Vegas, NV · Full-time
H1B sponsorship availableDetected 14 days ago
CommunicationCollaborationProblem Solving
About the role
- At Rue Gilt Groupe, our Member Services Agents are empowered advocates.
- We don't believe in rigid scripts; we believe in authentic conversations.
- You will operate in a fast-paced, high-volume environment where you have the agency to make real-time decisions to help our members.
Responsibilities
- You love finding a good deal, are passionate about fashion, and want to collaborate with a kind, remote-first team.
- Our goal is to support, reward and compensate the entire individual.
Requirements
- Must be willing to work any shift Monday through Sunday 9am-9pm EST.
- You are driven by the "human" element of service-you have a genuine passion for helping people and turning frustration into a "wow" moment.
- Ability to think critically and solve problems on the fly without relying on a rigid manual.
- Decision-Making Confidence: You are comfortable taking ownership of an issue and using your judgment to provide a resolution.
- you can pivot your tone to meet the Member's needs.
Nice to have
- High School Diploma or equivalent
- 1-3 years of experience in a Contact Center environment (e-commerce or luxury retail is a major plus) within the last 5 years.
Skills
- Proficient in relevant computer applications and able to navigate multiple systems simultaneously.
- The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job.
- They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job.
- Rue Gilt Groupe is proud to be an Equal Opportunity workplace.
Compensation
- Approved Salary Range: $18hr
Benefits
- Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance.
Company info
- Ready for the most memorable - and stylish - experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
- Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, tec
- Ready for the most memorable - and stylish - experience of your professional career?
- Then join us at Rue Gilt Groupe.
- Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
- Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.
- We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate!
- World-class merchandising, tec
Equal opportunity
- Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Visa & Work Authorization
- Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis.
- This position is not eligible for visa sponsorship now or in the future.
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This listing is sourced directly from RUE GILT GROUPE's careers page and normalized into a canonical job model.