Audicus
Junior Account Manager
New York, USA · Junior
Sponsorship not specified$55k-$65kDetected 12 days ago
Account ManagementCustomer SupportAccounts Payable
About the role
- This opportunity is perfect for an energetic, self-starter who wants to join a fast-growing startup and build a career in account management.
- It's an excellent opportunity to learn the ropes of account management, develop strong client relationship skills, and grow into a larger account ownership role over time.
- Support partner onboarding & training: Assist with partner onboarding, account setup, product training, and educational sessions to help ensure a successful launch and positive partner experience.
Responsibilities
- Serve as a primary contact for a portfolio of smaller partner accounts while supporting senior Account Managers with larger accounts and ongoing partner needs.
- Partner with the Accounts Receivable team to monitor outstanding balances, communicate with partners regarding payment issues, and help escalate collection concerns when needed.
- The Junior Account Manager role is a mix of account management, sales support, customer service, operations, and user experience functions, all of which are vital to the success of Audicus.
- This role will manage a portfolio of smaller partner accounts while supporting the Account Management team with order processing, accounts receivable follow-up, onboarding activities, account setup, and partner training.
- We'll show you the ropes, but we're ultimately looking for someone who genuinely enjoys interacting with people and is excited to help build our brand through exceptional partner support and account management.
- Provide day-to-day account support: Serve as a primary contact for a portfolio of smaller partner accounts while supporting senior Account Managers with larger accounts and ongoing partner needs.
- Support accounts receivable efforts: Partner with the Accounts Receivable team to monitor outstanding balances, communicate with partners regarding payment issues, and help escalate collection concerns when needed.
- Manage office equipment & inventory: Oversee hearing aid equipment, supplies, and inventory for the NYC office, ensuring accurate tracking, organization, and availability.
Skills
- They get creative and innovative to solve problems and provide exceptional customer experiences.
Compensation
- $55,000 - $65,000
Benefits
- Medical/Dental/Vision through Aetna; 401K, telehealth, commuter benefits,
- Assist with partner onboarding, account setup, product training, and educational sessions to help ensure a successful launch and positive partner experience.
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This listing is sourced directly from Audicus's careers page and normalized into a canonical job model.