Mary Free Bed at Home

Health Navigator - RN

Grand Rapids, MI, USA

Sponsorship not specifiedDetected 26 days ago

Customer SupportPatient CareResearchCommunicationClaims Management

About the role

Educate members and their families regarding the appropriate use of health care services.
This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
in Quality Improvement Contribute by identifying problems and seeking solutions.

H onoring our differences and how we collaborate.
Performs nursing assessments and triage of member care needs for new and ongoing members
Functions as an advocate and maintains confidentiality.
Improve quality of care and maintain cost effectiveness on a case-by-case basis.
Receives telephone calls or other inquiries from the employee or family, evaluates the current problem and develops a plan of care accordingly

Suppor t and navigate patients throughout the healthcare system
Central point of contact for all navigated member s including interaction with medical, nursing, ancillary services, and pharmacy needs
Provides education to member s about their diagnoses, treatments, medications, overall health
Collect and report data from member on barriers, health care, medications, prior treatments, etc.
Collaborates with medical providers, member care staff and clinic management in the planning and implementation of member and staff education.
E nsuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the
If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.
equal opportunity employer.

This listing is sourced directly from Mary Free Bed at Home's careers page and normalized into a canonical job model.