Evertune

Evertune

Associate Customer Success Manager, AI & SEO

New York City

Sponsorship not specified$70k-$90kDetected 6 days ago
Data AnalysisLLMsSEOContent MarketingAccount ManagementCustomer SuccessResearchCommunicationCollaborationProblem SolvingMentoringPublic SpeakingOrganizational Skills

About the role

  • This is a client-facing role focused on helping clients understand and adopt the platform - with a strong emphasis on responsiveness, clear communication, and translating insights into action.
  • You'll work closely with two Senior AI Success Managers on our largest accounts, helping with day-to-day servicing, client education, reporting, and account operations.
  • You should be curious, detail-oriented, and excited to use AI tools yourself to work more efficiently and effectively.

Responsibilities

  • Support two Senior AI Success Managers in servicing our largest enterprise brand and agency accounts across onboarding, adoption, and renewal
  • Help support onboarding sessions and follow-up touch points that build client confidence and platform adoption
  • Collaborate with product and engineering to relay client feedback and help shape the roadmap
  • Help document and improve CS processes and playbooks as the team scales
  • Genuine curiosity about AI and LLMs, and enthusiasm for using AI tools as an assistant to your own work and problem-solving

Requirements

  • 1-3 years in Customer Success, Account Management, or a similar client-facing SaaS role
  • Experience supporting onboarding, renewals, or account servicing for clients, ideally within a team structure
  • Experience supporting accounts for holding companies or agency groups

Compensation

  • Our salary ranges are based on paying competitively for our size and industry.
  • Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI.
  • Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees.
  • It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors.
  • The expected annual base salary for this role is between $70,000-$90,000, plus stock options and commission-based incentives tied to customer growth, including renewals and account expansion.

Benefits

  • Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI.
  • Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees.
  • The expected annual base salary for this role is between $70,000-$90,000, plus stock options and commission-based incentives tied to customer growth, including renewals and account expansion.
  • include top-tier Medical/Dental/Vision Coverage, HSA/FSA, Generous Paid Time Off, commuter benefits.

Company info

  • Use AI tools as part of your own workflow to work faster and smarter - from research and data analysis to drafting client materials

Equal opportunity

  • Evertune is an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Evertune's careers page and normalized into a canonical job model.