Retell AI
Enterprise Account Executive
San Francisco Bay Area
Sponsorship not specified$230k-$320kDetected 6 days ago
CRMSalesAccount ManagementPipeline ManagementNegotiationOutbound SalesLogisticsProcurementCustomer SuccessLeadershipCommunicationCollaborationOrganizational Skills
About the role
- Retell AI is the voice AI platform for enterprise contact centers.
- We work with customers like CVS/Aetna, American Airlines, Lenovo, and Grab, and we have more customer stories than we can tell.
- You report to the CEO and work closely with the founding team.
Responsibilities
- Own Complex Enterprise Deals: Own the full sales cycle from first conversation through signed production agreement.
- Lead discovery, solution positioning, business-case development, technical validation, security and procurement, commercial negotiation, and executive alignment.
- Design Pilots That Convert: Structure tightly scoped pilots with clear stakeholders, timelines, success metrics, production requirements, and commercial next steps. Maintain urgency throughout the pilot and drive a decisive transition into production.
- Maintain accurate forecasts and proactively address deal risk.
- Build and Quantify the Business Case: Connect Retell's technical capabilities to measurable business outcomes, including automation rate, resolution rate, cost reduction, customer experience, revenue impact, and speed to deployment.
- Navigate Complex Buying Committees: Build trusted relationships across executives, contact center leaders, IT, security, procurement, legal, product teams, and technical champions.
- Multithread every strategic account and create alignment across business and technical stakeholders.
- Lead Technical and Product Collaboration: Partner closely with solutions engineering, FDE, product, and engineering teams to demonstrate Retell's platform, validate integrations, resolve technical blockers, and design solutions that can succeed in production at enterprise scale.
- Drive Production and Expansion: Stay accountable beyond the initial signature.
- Partner with deployment and customer success teams to ensure successful implementation, demonstrate value, and expand Retell across additional use cases, teams, business units, and geographies.
Requirements
- 5+ years of enterprise sales experience at a high-growth SaaS or AI company, with a track record of closing large, complex enterprise deals.
- Experience selling technical products to enterprises, ideally across contact centers, CCaaS, CRM, communications infrastructure, or AI.
- You have 5-10 years of enterprise SaaS or AI sales experience, consistently closing complex six- and seven-figure enterprise deals.
- You have personally owned the entire enterprise sales cycle-from outbound and discovery through pilots, procurement, negotiation, executive alignment, and signed production agreements.
- You can confidently speak with a CTO about APIs, integrations, security, and AI architecture, then switch to a VP of Customer Experience or COO to quantify ROI, automation rates, and business impact.
- Thousands of companies now utilize Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents.
Benefits
- 100% coverage for medical, dental, and vision insurance
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
- Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI.
- Translate these into a clear deployment roadmap and compelling vision for how Retell can transform their customer operations.
- Equity Provided
- Small teams, >$1M revenue/employee, and significant equity.
Visa & Work Authorization
- Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT).
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This listing is sourced directly from Retell AI's careers page and normalized into a canonical job model.