Hard Rock Digital

Hard Rock Digital

Director - VIP

Florida, Florida, United States · Director

Sponsorship not specifiedDetected 1 day ago
Customer SupportLeadership

About the role

  • Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world.
  • We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
  • Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality.

Requirements

  • 5+ years experience in VIP management.

Nice to have

  • Must have 5+ years experience in VIP management.
  • Must have knowledge of customer retention, product, and marketing acumen.
  • Must have excellent verbal, written, and interpersonal skills.
  • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • What's in it for you?

Skills

  • What's the position?

This listing is sourced directly from Hard Rock Digital's careers page and normalized into a canonical job model.