Twilio careers
Senior Security Engineer, Incident Response
Remote - US · Senior
Sponsorship not specified$142k-$177kDetected 4 days ago
AWSGCPCloud PlatformsLLMsCybersecuritySIEMSOARIncident ResponseCommunicationMentoring
About the role
- As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.
- We use Artificial Intelligence (AI) to help make our hiring process efficient.
Responsibilities
- Be an Owner: Lead and support the response to all security events and incidents across Twilio's complex global infrastructure, services and applications.
- Draw the Owl: Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
- Be Inclusive: Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.
- Lead and support the response to all security events and incidents across Twilio's complex global infrastructure, services and applications.
- Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
- Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning
- Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
Requirements
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
- Proven experience: 5+ years of security incident response in a production-cloud environment
- Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections
- Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
- Experience working across a technology stack on difficult security challenges and initiatives
- Experience with SIEM platforms and the ability to extend their functionality
- Experience with SOAR tools and automating manual security processes
- Experience in either AWS, GCP, or other large cloud platform
- Write It Down: Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
- Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
- Required:
- Subject-matter expert on security issues and technologies
- Excellent written and verbal communication skills
- Ability to influence and build effective working relationships with every level of the organization.
- Desired:
- AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning
Skills
- Your career at Twilio is in your hands.
- That said, every hiring decision is made by real Twilions!
- See yourself at Twilio
- Join the team as Twilio's next Senior Security Engineer, Incident Response
- About the job
Compensation
- The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $141,520.00 - $176,900.00.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00 - $187,300.00
- Based in the San Francisco Bay area, California: $166,400.00 - $208,000.00.
- The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Benefits
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
- health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Company info
- At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
- You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions.
- You will help us to grow our global, scaled team and program.
- At Twilio, we're shaping the future of communications, all from the comfort of our homes.
- We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.
Equal opportunity
- Twilio is proud to be an equal opportunity employer.
- equal opportunity employer.
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