Ambient Enterprises
Dispatcher (HVAC)
Canton, MA
Sponsorship not specified$25k-$30kDetected 2 days ago
ProcurementCustomer SupportCommunication
About the role
- This is a great role for someone with strong customer service and organizational skills.
Responsibilities
- Maintain constant communication with HVAC technicians in the field via phone or dispatch software.
- Partner with sales and service departments to align on job priorities and customer needs.
Requirements
- Previous experience in dispatching, customer service, or a related role, ideally within the HVAC or a similar industry.
Skills
- MIH is hiring an HVAC dispatcher who will coordinate and schedule service calls, installations, and maintenance tasks for HVAC technicians.
Compensation
- $25 - $30 hourly, based on experience and skills, plus benefits.
Company info
- MIH Systems Group is a growing company in the evolving field of building commissioning, and we strive to make buildings work better. Specializing in the optimization of complex building systems, our team's diversified skill set provides value to our clients from the design stages of new construction all the way through operating existing buildings. The MIH team consists of experienced industry-leading professionals, focused on logistical, energy and cost-effective solutions to our clients.
- MIH is hiring an HVAC dispatcher who will coordinate and schedule service calls, installations, and maintenance tasks for HVAC technicians. You will communicate with customers to understand issues, provide updates, and address concerns, while maintaining detailed records in dispatching software. This is a great role for someone with strong customer service and organizational skills. You'll work alongside our team in our Canton, MA office and support technicians from the region.
- MIH Systems Group is a growing company in the evolving field of building commissioning, and we strive to make buildings work better.
- Specializing in the optimization of complex building systems, our team's diversified skill set provides value to our clients from the design stages of new construction all the way through operating existing buildings.
- The MIH team consists of experienced industry-leading professionals, focused on logistical, energy and cost-effective solutions to our clients.
- You will communicate with customers to understand issues, provide updates, and address concerns, while maintaining detailed records in dispatching software.
- You'll work alongside our team in our Canton, MA office and support technicians from the region.
- Communicate with customers to understand their HVAC issues, schedule appointments, and provide updates on service status.
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This listing is sourced directly from Ambient Enterprises's careers page and normalized into a canonical job model.