Nissan
ASE Master Certified Techline Support Specialist 1
Stanfield, Arizona - United States of America · Contract
No sponsorshipDetected 22 days ago
Communication
About the role
- A Day in the Life: Replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles.
- Job Functions - Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair.
- Good interpersonal and communications skills.
Responsibilities
- From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
- Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.
Requirements
- ASE Master Certification strictly required OR OEM certification.
- You must be ASE Master automotive technician OR OEM certified automotive technician.
- Documents all cases with required information
- Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles
- Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire
Nice to have
- Three or more years of automotive retail repair experience, plus one or more years of directly related professional level experience.
- AA degree preferred OR equivalent related college or technical courses, seminars and in-house classroom training.
- Certification as an ASE Master Technician (A1 through A8) OR OEM Master certification.
Skills
- Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats.
- Typing speed of 30wpm or better.
- What You'll Look Forward to at Nissan:
- For more information, access our Nissan Benefits Overview Guide.
- Nissan is committed to a drug-free workplace.
- Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.
Company info
- Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business.
Equal opportunity
- It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law.
- People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.
- Join us as we carry our commitment to diversity and inclusion into the future.
Visa & Work Authorization
- Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
This listing is sourced directly from Nissan's careers page and normalized into a canonical job model.