Ttecdigital

Ttecdigital

AWS Team Lead, Development

Austin, TX · Junior

Sponsorship not specified$145k-$165kDetected 326 days ago
TypeScriptNode.jsDynamoDBRedshiftAWSAgileJiraSalesCustomer Support

About the role

  • Morning meetings with internal team and clients

Responsibilities

  • Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients.
  • Team Lead, Development, to join our AWS Partner Practice.
  • The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical experts, has received numerous best-in-class awards from AWS, and was the first Amazon Connect partner globally to be signed.
  • Developer teams consist of three to four developers, including the team lead and a project manager.
  • Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the client's product owners.
  • Our teams are treated as a group of equals, but the lead has the final say and responsibility for the technical decisions made on a project.
  • Team Leads are expected to contribute to Best Practice Documentation within the organization.
  • Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center implementations, and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry.
  • The Team Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients.
  • Requirements analysis and design conversations when you have a new project starting.

Requirements

  • As such, the lead must be able to handle professional conflict in a way that is productive and edifying, not destructive to the morale of their teammates.
  • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, VPC/Network configurations
  • 10+ years of development experience with a recent focus on Node.js/Typescript, working with AWS services.

Compensation

  • This position is eligible to participate in an annual incentive program.

Benefits

  • Medical, dental, vision - tax-advantaged health care accounts - financial and income protection benefits - paid time off (PTO) and wellness time off.
  • Our vision is the same, a place where employees know they can thrive.
  • As the AWS Team Lead, Development, working remotely in the US, you will provide the vision, execution, and direction to implement strategies, processes, and technologies that deliver best-in-class customer experience.

Company info

  • TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
  • Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world.
  • TTEC Holdings Inc. is the parent company for both Digital and Engage.
  • When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
  • What You Will Be Doing:
  • Helping junior team members with struggles in code and in teamwork.
  • Studying new AWS Services, tools, or even new languages to address project needs.
  • You need to be ready to learn quickly!
  • What You Will Bring;
  • Demonstrated expert knowledge of AWS services and cloud architecture

Equal opportunity

  • equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.

This listing is sourced directly from Ttecdigital's careers page and normalized into a canonical job model.