ProAssurance
Workers' Compensation Regional Claims Supervisor - Eastern Alliance
Carmel, IN
Sponsorship not specified$76k-$126kDetected 21 days ago
RecruitingHRPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingMicrosoft OfficeClaims Management
About the role
- An exciting opportunity exists to join the ProAssurance family of companies!
- Choosing a place to apply your talents is an important decision for anyone.
- Reviews reserve worksheets on a timely basis and approves or makes adjustments as necessary; coaches team members on exposure recognition and appropriate reserving practices.
Responsibilities
- Maintains appropriate claims on diary and reviews files to provide meaningful direction on claim management and resolution strategies that lead to better outcomes.
- 20% - Provides guidance, support and growth opportunities to staff.
- Ensures that each team member has a meaningful professional development plan that supports the team member's career goals.
- Manages the achievement of performance objectives for all direct reports
- 5% - Facilitates and creates a team environment within the unit and with other departments; runs regular unit meetings, attends monthly large/adverse account review meetings and/or Inova meetings, as appropriate, to ensure effective communication between team members and disciplines.
- Effectively manages the progressive discipline process, including potential termination of a team member, in collaboration with Human Resources and appropriate members of the management team.
- Manages the achievement of performance objectives for all direct reports; provides frequent feedback and meets with direct reports on a regular basis for meaningful coaching discussions on all aspects of the team member's performance and development.
- Provides guidance, support and growth opportunities to staff.
- Assists with developing and executing strategic and operational objectives for the Region and the Claim Department.
Requirements
- Bachelor's degree in business, insurance or related field required
- five years of progressive experience in claims or claims management
- workers compensation experience required
- Eight years of progressive claims experience can replace the bachelor's degree requirement.
- Ability to attend insurance and industry/business functions to promote and present a positive image of the Company
- ability to participate in presentations to potential clients/agents
- ability to travel as necessitated by business needs.
- Proficiency in Microsoft Office computer applications
- ability to learn new computer software applications.
- Advanced analytical ability: ability to analyze and interpret information to make well-informed decisions regarding claim handling strategies.
Compensation
- Conducts meaningful annual performance reviews on a timely basis and makes salary adjustment recommendations in accordance with the Company's salary administration plan.
Benefits
- provides guidance and direction to the unit on the Company's ecovery® Return to Wellness philosophy, jurisdictional legal requirements, claim procedures, and Company policy and standards.
- 5% - Visits agents and policyholders as needed for education, marketing, claim review or stewardship purposes.
Company info
- You have plenty of options.
- Why choose ProAssurance?
- At ProAssurance, we sell a pledge, and that pledge is delivered by our team members.
- We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions.
- ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance.
- We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.
- This position supports our workers' compensation line of business and is hybrid, reporting to our Carmel IN office location approximately two days per month.
- The primary responsibility of the Claim Supervisor is to provide leadership that supports the Company's ecovery® Return to Wellness business model and leads to better outcomes for our injured workers and insureds.
- This position is also responsible for leadership that results in their unit meeting all financial and operational goals to support the Company's business plan and objectives.
- We protect others.
- The Claim Supervisor performs all the necessary duties to profitably and effectively manage their Claim Unit, which includes ensuring meaningful professional development plans for their team members and ensuring that their team members effectively execute their day-to-day responsibilities in accordance with the Company's claim business model and protocols.
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This listing is sourced directly from ProAssurance's careers page and normalized into a canonical job model.