MetTel
Executive Director, IT Operations
New York, New York, United States · Director
Sponsorship not specified$53k-$800kDetected 62 days ago
SQLPostgreSQLMySQLAWSGCPAzureCloud PlatformsKubernetesTerraformAnsibleCI/CDLinuxPrometheusGrafanaDevOpsCybersecurityProject ManagementNegotiationForecastingBudgetingVendor ManagementFirewallCiscoZero Trust
About the role
- MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services.
- We simplify communications and networking for business and government agencies.
- We believe that each team member is a key to the success and sustainability of the group.
Responsibilities
- Direct management of Director of Infrastructure Operations and the manager of desktop support services.
- Oversight of infrastructure Tier 1/2/3 support operations and escalation processes
- Strategic planning for end-user experience improvement and support optimization
- Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations
- Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives
- Lead infrastructure architecture planning and technology standardization initiatives
- Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes
- Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures
- Lead proof-of-concept development and technical evaluation of new technologies and platforms
- Microsoft Windows Server current versions, Active Directory design, support and GPO's, Advanced expertise in Linux (RHEL, CentOS, Ubuntu)
Requirements
- Technology Stack Subject Matter Expertise
- familiarity with CMMC Level 2 requirements and government contract security obligations
- Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management
- Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, Autopilot for desktop deployment automation
Skills
- Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments
- Cloud
- Education & Professional Experience:
- Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field
- 12+ years of progressive experience in enterprise infrastructure management and technical leadership
- 5+ years of senior management experience.
- Proven track record leading large-scale infrastructure transformation and modernization projects
- Leadership & Management Skills
- Strong project management capabilities with PMP certification or equivalent experience
- Excellent communication skills for both technical teams and executive leadership
- Experience with vendor management, contract negotiation, and strategic technology partnerships
- Ability to balance strategic planning responsibilities with operational execution and technical implementation
Compensation
- The salary range reflected is a good faith estimate of base pay for the primary location of the position.
- Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets.
- The U.S. pay for this position is up to $200,000.00 annually.
- Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate.
- Your recruiter can share more about the specific salary range for the job location during the hiring process.
Visa & Work Authorization
- nd considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation
This listing is sourced directly from MetTel's careers page and normalized into a canonical job model.