Devoted
Social Work Case Manager
Remote USA · Full-time
Sponsorship not specified$70k-$85kDetected 12 days ago
LogisticsCollaborationMentoring
About the role
- Devoted Medical Group was founded on the belief that if we treat each member like we would our loved ones, we can meaningfully improve healthcare experiences and outcomes for some of America's most vulnerable patient populations.
Responsibilities
- Establish trust and build strong relationships with our patients telephonically and virtually
- Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm.
- Conduct screenings and create personalized action plans tailored to patient's needs
- Recognize caregivers who exhibit signs of burnout or are actively coordinating the patient's care, providing emotional support and additional resources when needed
- Assist in navigating complex family/support issues
- Collaborate with patients to identify their long-term care planning needs and goals.
- Provide information on available options and support in arranging referrals and coordinating necessary care
- Build relationships and coordinate with key local market and internal stakeholders
Requirements
- You can prioritize needs against multiple competing demands
- You have comfort in the weeds of logistics
- The ability to adjust your tone and approach to different people
- You can articulate and break down complex information for an interdisciplinary team to be able to coalesce around a plan of care
Skills
- Ability to work in a fast-paced environment
- Embrace, crave and be comfortable with new and ever-changing technologies
- Have a minimum of 3 years working in medical social work, case management, or care coordination
- Master's degree in social work and active state license
- Bilingual in Spanish preferred
- Health insurance experience preferred (Medicare Advantage a plus)
- Experience working with the senior population a plus
Compensation
- $70,000 - $85,000 annually
- The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting.
- Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package.
- Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Benefits
- Interdisciplinary collaboration with the interdisciplinary team (including clinicians, case managers, community health workers, and coordinators) to ensure cohesive, patient-centered care for high-needs patients
- Coordinate care between the Devoted Medical Behavioral Health Team and monitor outcomes
- Our Total Rewards package includes:
Equal opportunity
- Devoted is an equal opportunity employer.
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This listing is sourced directly from Devoted's careers page and normalized into a canonical job model.