Rabobank

Rabobank

Customer Experience Representative

Cedar Falls, IA · Full-time

No sponsorship$45k-$60kDetected 22 days ago
ExcelCustomer SupportCommunicationPublic SpeakingWritingMicrosoft Office

About the role

  • Job Title Customer Experience Representative Job Description The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping others.
  • Our Shared Future: "What I enjoy most about this role is the people I work with and that each day is different.
  • There is a variety of things I get to do each day." You and Your Job As a Customer Experience Representative you will be successful being a great communicator.

Responsibilities

  • Serve as first point of contact for Input Finance field sales staff, a strategic account, a strategic account's field sales force, and a strategic account's distribution partners concerning day-to-day matters.

Requirements

  • Associates Degree with 2+ years of experience or Bachelor's Degree
  • Must be able to conduct business and make customer presentations over the phone or in person.

Nice to have

  • Computer proficiency with MS Word, Outlook, and Excel required.
  • Other IS skills and report writing skills are a plus.

Compensation

  • They participate & assist RMs in the annual selling & retention efforts of strategic accounts.

Benefits

  • Medical, Dental and Vision plan coverages are effective on your date of hire.
  • Financial Well-Being provides for your Retirement + Savings + Security.
  • We love seeing your retirement plan balance grow just as much as you do!
  • Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions.

Company info

  • The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping others.
  • The role serves as a primary contact for Input Finance customers.
  • Additionally, Customer Experience Representatives supports other teams within the department providing the opportunity to be involved in the Customer Experience from start to finish.
  • Rabobank Group is a global financial services leader providing wholesale and retail banking, leasing, and real estate services in more than 37 countries worldwide.
  • Founded over a century ago, Rabobank today is one of the world's largest banks with over $678 billion in assets.
  • In North America, Rabobank is a premier corporate and investment bank to the food, agribusiness, commodities and energy industries in the United States, Mexico, and Canada.
  • Rabo AgriFinance, a subsidiary of Rabobank, is a leading financial services provider for farmers, ranchers and agribusinesses in the United States and Canada.
  • Together, we provide sector expertise, strategic counsel and tailored financial solutions to clients across the entire value chain.
  • Visit www.RabobankNA.com
  • Communicate with customers effectively and seek additional information for clarification
  • At Rabobank, we strive to grow a better world together.

Visa & Work Authorization

  • Legally authorized to work in the United States on a full-time basis.
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This listing is sourced directly from Rabobank's careers page and normalized into a canonical job model.