Polene Paris

Polene Paris

Sales Advisor

Chicago

Sponsorship not specified$21k-$24kDetected 35 days ago
CRMCollaborationAdaptability

About the role

  • As a member of our Chicago boutique team, you will bring to life the distinctive Polène universe, attracting a high-end, local, and international clientele.
  • This position is ideal for individuals who are passionate about luxury leather goods and committed to delivering exceptional service every day.
  • Our Chicago boutique requires experienced professionals capable of exceeding the expectations of discerning customers while contributing to the success of one of the most prestigious luxury shopping destinations in the Midwest.

Responsibilities

  • Drive brand loyalty through strategic clienteling, maintaining a detailed digital client book to provide personalized outreach and styling advice that extends the relationship beyond the boutique visit.
  • Develop long-term relationships with clients while contributing to individual and boutique sales goals.
  • Manage opening and closing procedures for registers and accurately process transactions.
  • Support CRM initiatives through client follow-up and contribute to daily boutique reporting.
  • Support inventory-related activities and product replenishment as needed.

Requirements

  • Minimum 3 years of experience working with high-end, local, and international clientele in a luxury or premium retail environment.
  • Deep appreciation for craftsmanship and leather goods, with a passion for sharing this expertise with clients.

Nice to have

  • Fluency in English required
  • additional language proficiency is a plus.

Compensation

  • Competitive hourly wage of $21 - $24 per hour, plus bonus incentive.
  • Monthly and quarterly performance bonuses.
  • Employee discount on our full range of leather goods and jewelry.
  • Opportunities for growth within our expanding U.S. retail network.
  • A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.
  • If you are passionate about luxury leather goods and aspire to deliver an extraordinary customer journey, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter.

Benefits

  • Competitive hourly wage of $21 - $24 per hour, plus bonus incentive.
  • Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
  • Dental and vision insurance with employer contributions.
  • Paid Time Off, including vacation and sick time.
  • Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance.
  • Commuter benefits for transit (pre-tax, where applicable).
  • Maintain the boutique's presentation, including merchandising, sales floor organization, and collaboration with the stock team to support inventory and storage.

Company info

  • Proactively engage with customers to positively impact conversion rates, ensuring each visitor feels welcomed, valued, and eager to return.
  • Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature.
  • As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène's excellence at every organizational level.
  • Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter.

Equal opportunity

  • Polène is an equal opportunity employer.

This listing is sourced directly from Polene Paris's careers page and normalized into a canonical job model.